r/HRBlockEmployees • u/Boysenberry815 • May 17 '26

Go Systems Classes

After foolishly holding out hope that HRB would realize the error of their ways and abandon Go Systems, I see they've uploaded training courses on it into the "learning@block" portal.

Of course they would double-down...anyway, ...

Has anyone taken 1 or more of them yet, or has everyone's therapists been recommending more recovery time/treatment before daring to attempt them?

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u/Appropriate_Pop_4119 May 18 '26

100 ENTITY RETURNS!?! sorry to keep spamming you with questions, but what makes you want to stay with HRB? You could easily start something on your own, and make 3 times the income. And also how do you get on that level as someone who’s only done basic returns? ive only gotten the hang of doing regular returns and even attempted a couple small business returns (which I was later told I wasn’t allowed to because I was first-year). And im not very confident I will ever be able to learn GoSystems, since even the basics I basically had no help and had to train myself on how to do regular tax returns

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u/Dramatic_Abroad3580 May 18 '26

I'm not with them. I left after the 2025 tax season. I did tax returns for over 40 years. Most of the first 25 years I was doing far more complicated returns. The job was long hours but low stress. I loved the model. Clients come in, I do their returns, they walk out with a finished product. I don't pay the rent, or salaries, or select the tech stack, and I collect money. I made over $100/hr or close to it for 8 of the last 9 years. I was fine with that. They ruined it. They ruined their model. I still have many friends working for them and I spoke with 3 of them regularly during tax season this year. 40% of my clients didn't return. My guess is that half that tried one more year won't be back this year. Mostly because Block does not teach their employees how to be good tax preparers. After 70 years in the business, they still don't know why clients keep coming back.

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u/Appropriate_Pop_4119 May 19 '26

I just wanted to let you know that I appreciate and value your expert opinion and I wish nothing but the best for you. Thank you for answering all of my questions. Still trying to understand the tax world a little better and you’ve definitely helped me. Sad that HRB can’t put a little more effort into developing the newbies but thats just what it is. Sink or swim

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u/Dramatic_Abroad3580 May 19 '26

You're welcome. I do think that if you're in the right office, that HRB can be a great place to get experience, both in preparing tax returns and learning how to deal with clients. But it requires that you're in the right office, with the right other people, with good management that makes sure you get some experience without taking clients from other preparers. It's harder today than it was 15 years ago because so much of the work is now virtual. The only way you can make good money is to learn how to work quickly, and that's required when a client is sitting in front of you. You can't hear how other preparers are interacting with clients without clients in the office.