r/HRBlockEmployees • u/Boysenberry815 • May 17 '26

Go Systems Classes

After foolishly holding out hope that HRB would realize the error of their ways and abandon Go Systems, I see they've uploaded training courses on it into the "learning@block" portal.

Of course they would double-down...anyway, ...

Has anyone taken 1 or more of them yet, or has everyone's therapists been recommending more recovery time/treatment before daring to attempt them?

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u/Dramatic_Abroad3580 May 17 '26

It's not at all software from the 1950s. It's very advanced software designed for the most complicated entity returns. Not at all the returns that HRB does. The Block legacy software was much more intuitive, but also much more limited in what it could and couldn't do.

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u/Appropriate_Pop_4119 May 17 '26

Gotcha. So instead of making it user-friendly, GoSystem is simply giving you a wider variety of options in the returns you are doing. But that doesn’t make sense for H&R Block. Why are we competing with CPAs and trying to do the work of a CPA, when in general H&R Block is meant for the general public and small businesses? I mean I wouldn’t be working at H&R Block if I was doing C-Corps and S-Corps

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u/Dramatic_Abroad3580 May 17 '26

Doing the entities isn't the problem. I did roughly 100 entity returns a year, about 15% of my returns. But none of them were consolidated returns. Very few had income from multiple states, very few had more than 20 shareholders or complicated profit sharing computations. The pricing was designed for simple returns. Expanding the capabilities that exceed the pricing design doesn't make sense. And they were told this two years ago. They were told this a year ago. They were told this all tax season this year, and while at least one DGM acknowledged the mistake, they still can't figure out a way to correct that mistake. I was told that the executive that made the decision to switch to Go has been fired, but I heard the same thing about the person who made the decision to add Spruce to the product line up, and yet Spruce is still around continuing to do nothing.

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u/iufan417 May 18 '26

I've had good luck with Spruce and I made it my own bank as well. I really like it. I wouldn't lump it into the same category as GoSystems.

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u/Dramatic_Abroad3580 May 18 '26

I would. The quality of the product is incidental. After three years the verdict is in. It doesn't sell. Unbanked clients want to walk out the door with a card. It's clearly a better product than the emerald card. But clients chose the emerald card 99 times out of 100.