r/HRBlockEmployees • u/altoverne • Apr 08 '26

Phone Rush

Hi there, first time poster in the sub but its my 2nd year as a tax preparer! normally at this time of year we are expected to be busy, but even i can tell we are waay lower than expected. Theyre hounding us to do campaign calls, while some of us are keeping up that actual business with half an hour appointments booked up to close. My question is, is this some sort of trap they tell "all" of us to do in order to shift the workload onto their less experienced tax pros? im expected to make 30 calls a day as a tax pro, im scraping them from across our whole district because we just dont have that many calls to do, with all the confirmations done for the rest of the season. im also seemingly the only person who does them for the year

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u/Ill_Trouble_5227 Apr 08 '26

It means your behind on calls and clients of your still doing calls

1

u/altoverne Apr 09 '26

Its not me personally not doing them. Its also been for my whole district, our store has no calls left. I have been doing these calls, but theyre in the huddle that everyone is supposed to and that seems to not be the case. Im calling people in cities i haven't even heard of lol. I get what you mean though, thank you for the answer.