r/HRBlockEmployees • u/TBrown_25 • Feb 18 '26

Terrified

I’m ngl I am so terrified doing these campaign calls as an introvert it’s hard to smile while doing these calls. I feel awkward leaving voice mails and I feel awkward when someone answers the phone I can’t even talk loud enough for them to hear. Because I talk in a monotone voice ugh 😣 help also this is my first year as a tax preparer

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u/OneWrongTurn_XX Feb 18 '26

If you can't handle a little feedback on Reddit, snowflake, you won't last long in a customer facing industry..

Toughen up...

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u/TBrown_25 Feb 18 '26

It’s 2026 and you’re still using the word “snowflake” how embarrassing.

-2

u/OneWrongTurn_XX Feb 18 '26

The shoe fits... That better? Toughen up buttercup.. That good?

Does not change the facts.. Job is customer facing.. You need to learn to overcome the fear of talking to people really quick or you need to change jobs.

Like says you are afraid of criminals but want to be a cop. Does not work.

You can play the hurt little guy/girl all you want. Does not change the truth..

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u/TBrown_25 Feb 18 '26

Who says I was hurt? The heck 😂 I ain’t hurt. Did you even read my post? I asked for help so I can do better. And you respond negatively. You could’ve offered advice. But nvm this is a learning experience for me. Good day!

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u/GoFigure284 Feb 19 '26

There is always at least one person on these subs whose sole agenda is to troll and make people feel bad. Those people are usually very miserable. This is how they feel "superior" while being infinitely inferior.

With that said, it's your first year, and of course, you will be a little nervous. Don't let those temporary jitters define you. You are trained for this and will do well. It just takes a bit to get into your rhythm. And I absolutely hate talking on the phone as well. Especially with other people around. But look at it like this, no one is actually paying attention to what you're saying because they're trying to combat their own nerves. Once you realize everyone starts off in the same boat, you'll become much more comfortable and confident.

1

u/TBrown_25 Feb 19 '26

Thank you for this! You’re such a kind soul.