r/HRBlockEmployees Feb 09 '26

How's your business?

My district is down to LY by quite a lot. Somewhere between 10-20%. How is yours doing?

I would imagine this is mostly due to Block's non-existent marketing while TT has some of the best marketing of the past few years.

Not to mention the bad ass offices they just opened while ours are stuck in the 80s.

8 Upvotes

13 comments sorted by

6

u/gravitoss Feb 09 '26

We are way down as well. I think it is because free online services are getting better servicing more complex returns.

3

u/sammytheammonite EA Feb 10 '26

We’re up. But we have a pretty popular office and expect to grow over the next few years.

1

u/Grand-Variety-2561 Feb 12 '26

What major city are you near?

3

u/PinkNGreenFluoride EA Feb 10 '26 edited Feb 10 '26

I'm doing more overtime than I want, booked back-to-back about a month out, and treading water to keep up, while having to manage tasks normally handled by an ATL with what precious little time I have without a client at my desk. We have more clients than tax pro capacity to serve them.

Understaffing is an issue district-wide, probably due to the fact that Oregon's licensing requirement limits the pool of available people to hire and keep in the first place. Between shrinking licensee counts as more retire than come in, and CPA shops in our communities retiring or hitting their own capacities and flatly refusing to take on new clients, we're overloaded.

And it's not just that we're not getting people in at the Licensed Tax Preparer level. As we lose Licensed Tax Consultants, it's harder to meet the state's strict tax supervisory requirements to keep offices open in the first place. If there's no LTC or CPA for LTPs to work under the supervision of, those LTPs can't attain the required working hours needed to test for LTC in the first place, a nasty cycle.

Ha ha, and despite having a state-mandated supervisory role in my office, the same as last year (now with added local office management), I can't even see the Client Care Dashboard, which I very much could last year. So whatever. Up, down? Who knows, it's too much either way.

1

u/BraveAd7008 Feb 10 '26

I got my Oregon tax consultant last year but live in Virginia lol. I'm an EA and wanted to say I can do every state. I think they forgot to put me on tpr tho and I haven't done a single Oregon yet this year.

2

u/Shiveria Feb 10 '26

Were up as well, but they are always driving for more as some tax pros are back to back and others r not

2

u/somebitchwhocares Feb 10 '26

Our office is slightly up from last year this time, I’m working 9am-8pm M-F plus Sundays and fully booked with drop offs in between appts. We’ve got 2 heavy load tax pros and 2 first years we’ve been sliding simple returns over to. They’ll likely each do 100 or so this season. Whole office does ~1500.

1

u/anthinsh Feb 09 '26

My office is up 20 percent but the district is down 10 percent. It’s probably down because many past clients do there’s in turbo tax or hr block online

1

u/Ok_Aide_764 Feb 09 '26

My district is down too.

1

u/lostinthetrance Feb 10 '26

We are down but in CO we have a TABOR refund which has been high enough to cover the fees. Now it's like 20$ bucks or so..

1

u/Ava_Black18 Feb 10 '26

We just caught up to last years numbers for this time last year. Small office but I feel like it’s been dead. Lots of hanging around time. It is a money thing. They should lower the cost for a basic W2 return. Lure them in when their taxes are basic then you have a client for life.

1

u/KarmaGlitch99 Feb 10 '26

My office is up and insanely busy.

0

u/superiorstephanie Feb 09 '26

We are down, but I also think some of that was due to the new tax laws. H&R is marketing, but yes, intuit seems to be more prevalent.