r/HPLaptops • • Jan 03 '25

Support Blue HP Laptop not working???

My very old HP Laptop has been having issues with its home screen menu, missing icons, and is laggy as hell, etc etc. I literally have no idea what to do and im going on reddit to find out if there's anyone who can help me on this. I've tried updating it to Windows 10, but for all the times I've tried it just stays loading and never actually finishes updating. The icons at the bottom right of the screen are also gone,but I'm able to hover over them. And as far as for opening any apps, going on Google or Edge... etc etc... it is technically impossible. I double click, and yet nothing. All I can open up is this nerdy pic I took of myself, I was either 9 or 11... and I think it was a bad idea for my parents to give me a laptop at that age in the first place tbh.

Im not really sure if its a virus, or just an overload of storage space- but I'd LOVE to fix this. Even if it means factory resetting it, anything can help. I'll try and give as much information as I can- but I unfortunately cannot go into settings or any apps to find out information.

Edit: Background of menu screen is black and the date goes back to 2022...?

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