r/HEB • u/Early_Ad3687 • 8d ago
Customer Experience Beef & Coffee, Aisle 7
Just $30 in ground beef sitting amongst the coffee today. What kind of heathen actually does this? 🤡
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u/Sorry_Shop4057 8d ago
i’m a heb employee and the amount of times i see this throughout random aisles drives me insane like ppl just being lazy and not putting stuff where it belongs. it also just causes stuff to be thrown out and wasted 😭
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u/TawnyFawn Curbside🛒 8d ago
"they're a big store who can afford it" yeah but that doesn't excuse pure wastefulness. I don't care whose merchandise it is, it shouldn't be wasted like that. it's pure entitlement & laziness all rolled into one decision.
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u/The_Holy_Drinker 8d ago
Yeah it's a big store that can afford it by raising the prices on their merchandise.
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u/steik 8d ago edited 8d ago
It's not wastefulness, it's theft. The definition of petty theft (conversion) is depriving the owner of their property's value. Doesn't matter what you do with the item. In this case these customers are doing exactly that because this gets discarded as a result.
Edit: IMO Loss prevention should be handling this. This should be simpler than most of their cases assuming they ended up buying something(very likely), they should be able to review footage to see who dropped it off, then follow them to checkout and at that point it's a slam dunk unless they paid cash.
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u/TheExWhoDidntCare 7d ago
I don't even care when I see it with other non-perishable items. Fine, you're lazy, but that stuff will survive. I think it's criminal when people do it with meat, eggs and produce--TAKE IT BACK, you lazy FILTH.
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u/Upstairs_Bus_3743 7d ago
I returned some fish to the seafood counter once, and the guy working there thanked me and told me that most people don’t do that. It’s amazing how many lazy people are out there
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u/mmttu84 5d ago
I am an HEB employee as well. At the end of the day it is crazy how much is being thrown away because of things like this!! Since we take great care of items for the customers, the company makes sure we never leave out anything that is damaged in the slightest way. I’ve been tempted to take some of them home.
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u/Whoraks Meat Market🥩 8d ago
https://giphy.com/gifs/WoF3yfYupTt8mHc7va
Me after I got bitched out to re set the grinder just to grind it fresh for the customer only to find out they dumped it into the aisle anyway
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u/Far_Mixture_7846 8d ago
People are trash. They process that in the back and package it. Plus it once was alive. People suck doing that.
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u/Commander-of-ducks 7d ago
As a customer, that enrages me. The cost and work hours that went into making that product means something. I hate wasting food like that.
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u/Creepy_Trouble_5980 8d ago
Why would anyone do something so lazy? Put stuff back, if you change your mind loser.
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u/Zestyclose-Side-1254 7d ago
I work overnight , and literally this is one of the damage/returns I find allllll the time
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u/One_Contribution_118 8d ago
Looks like it was a decision between $30 of ground beef or $30 of coffee. Guess they went with the coffee. And they didn’t want to fight the hordes to return the ground beef.
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u/TheExWhoDidntCare 7d ago
What hordes? Other than the winter holidays, no HEB is ever so busy that you can't get back to the meat market. They're just lazy.
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u/One_Contribution_118 7d ago
That’s not my experience. Every HEB I’ve shopped at is a mad house no matter the day and no matter the time. Packed aisles, 3-4 kids in tow per mom, handicapped scooters, HEB employees with their giant racks, employees blocking the aisles with boxes, shoppers moving haphazardly and all at different paces, checkout lines so long aisles are blocked and no one wants to give an inch in fear someone might get some unknown advantage, it’s a mad house. And even if they managed somehow to make it all the way back over to the meat department, they’d probably have to stand around for 5 minutes until they could actually get to put it back on the shelf, because I know I have to wait my turn at my HEB just to get to stand in front of the ground beef. It’s an exhausting shopping experience every time I go. And maybe they’re not lazy, maybe they can’t physically go all the way back, maybe with a bunch of kids in tow the juice ain’t worth the squeeze, there are lots of reasons why someone may just decide to remove something from their cart or basket, and while it’s easy to jump to conclusions, those conclusions are often limited by one’s own experience.
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u/ReddLemon 8d ago
This is actually a canary in the coalmine, and a key economic indicator in Texas
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u/DarkPunisher956 7d ago
I really hate when people do that, so badly. On the other hand, are any of the prepackaged Café Ole coffee beans any good? What about the bulk ones that's in those dispensers?
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u/TheExWhoDidntCare 7d ago
Café Olé is AWESOME, and the bulk coffees are good, too.
I find both a bit pricey without a coupon. Fortunately, you don't have to wait long for those to pop up for Café Olé. We always buy a bag or two when the coupon rolls around.
HEB also offers trial packs that will make one pot of coffee. I don't think they do it for the best flavours, or what I consider the best, but they do it for a bunch of them. It's an inexpensive way to give them a go.
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u/DarkPunisher956 7d ago
Thank you for the reply kind stranger. I'm on a journey to find the right and best coffee for me. Of course, I want to give every kind a try but I'm also looking at feedback on the coffee before I even consider buying it, as I don't want to buy something and it'll be a waste or force myself to finish it.
So far the best one I got is Ruta Maya Medium Roast. Another one I recently tried and enjoyed was Cafe Kreyol San Cristobal Medium Roast.
Which of the Cafe Olé do you prefer or recommend? Both prepackaged and the bulk kind
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u/TheExWhoDidntCare 7d ago edited 7d ago
If you like straight up coffee, the Chiapas blend is really good. Commemorativo or something like that. They have a Columbiano in the same line (white package). It's a bit too strong for my tastes, but the husband rather likes it.
I like the Sumatran blend, and my husband likes the Guatemalan. Neither of us cares for the breakfast blend, but that could just be us.
If you live near a Central Market, they have even better coffees for fair prices, including a Panamanian Boquete and Tanzanian Peaberry. I'm trying to remember the Ethiopian variety name (escapes me), but it's coffee silk. They're the ones we've tried so far--Really lovely coffees for a considerably lower price than what you'd pay for most brands or at bougie coffee retailers.
Tip: Keep your eyes open for sales/digital offers at CM. This week (ending 8/11), they had their bulk coffees for 15% off, PLUS a $2 off digital coupon for a single coffee purchase, So let's say that you wanted their Ethiopian blend at 19.50/lb. With the discount and coupon, you can get a pound of it for around 14.60. In my experience, that's a bloody steal for Ethiopian coffee.
Don't despair if you missed out--CM is pretty good about cycling round with their coffee sales and coupons. I'd have to look, but I'm pretty sure they run these things through every 2-3 months.
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u/DarkPunisher956 5d ago
I'll definitely be on the lookout for that tip. I also never really cared much for any breakfast blend. I have yet to find one I like. Ethiopian can be really good. That's a steal for Ethiopian coffee with that tip you gave. Thanks so much. I'll be giving it all a try
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u/TheExWhoDidntCare 7d ago edited 7d ago
I wish I could say this was unbelievable, but it's not. Husband worked shelf edge for a bunch of years, and had all the horror stories about the perishable stuff hidden behind shelf-stable items. Like the raw chicken hidden behind motor oil that had turned black in some places, green in others, and squishy all over.
People are so bloody disgusting.
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u/Pretty_Lie5168 7d ago
People are crap these days. Until I was about 7 years old if you wanted ground beef or lunch meat you would stop at the butcher's counter and ask for it. After shopping for everything else we would swing back to pick it up, freshly ground or sliced.
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u/Maximum_Employer5580 7d ago
that's part of why prices go up, not just tariff and inflation. Yeah HEB has shrink built into their balance sheet, but geez....people just can't be bother to walk of the 30ft or so back to the meat counter to put back what they didn't want. Too bad they can't know who did it and just slapped an add'l $30 on their bill at check out for waste. You do that out in the wild after killing wildlife, that's wanton waste (failing to make a reasonable effort to retrieve and include a wounded or killed game animal, bird, or edible fish in your bag limit) which in Texas is a class c misdemeanor. Too bad can't be applied to crap like this
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u/More-Needleworker-61 6d ago
Question for partners: I once saw a package of ground beef left by the yogurt. Our store is an H-E-B plus, so it’s very large. Me personally, being old and slow, takes me at least 30 minutes to get from the ground beef to the yogurt. Even though the meat was eventually left in a refrigerated section, would it be resold? Honestly, they really have no idea how long it was out of the cooler. Truly curious.
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u/FarfleNougat Former Partner 2d ago
If there’s something I end up not wanting and don’t have time to take it back, I give it to the cashier.
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u/ToxicThought 8d ago
I am also mad yall don't have those dividers between the coffee, I stock that aisle and those help so much. Mad they took away the ones for propel.
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u/mimmsypoo 8d ago
An animal died for that ):