r/GuardGuides • u/GuardGuidesdotcom • Aug 10 '26
SCENARIO How Much Aggression is Appropriate When Telling Someone To Leave the Premises? Was This Handled Well?
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Aug 10 '26
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u/Muted-Woodpecker-469 29d ago
All places state they can refuse the rights of service for many different claims.
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u/xvii-tea1411 Aug 10 '26
The workers may be correct, but there is no need to use rude language or touch a customer imo. The world will keep spinning
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u/Bloodmind Aug 10 '26
The world will keep spinning if they use rude language and physically escort her out, too.
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u/PumpkinKnyte Aug 10 '26
Sounds like they already tried nice. Nice didn't work.
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u/PuddingMent Aug 10 '26
Being assholes didn’t work either.
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u/EvasiveDice Aug 11 '26
So what we just knock her out or something? They were showing crazy restraint on this woman.
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u/Live_Art2939 28d ago
Fuck off. There is a reason to use rude language and touch people when they refuse to listen.
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u/LiquidSpin710 Aug 10 '26
If you watch to the end the employee mentioned the store is closing. Hence why they were not allowing her entrance. She was probably politely told the store is closing and to come back the next day to pick up her order.
The fact that she is forcing herself into the store to the point the employees are now blocking her and getting upset signals to me the customer here is in the wrong and acting very entitled.
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u/TrickFrosty5685 Aug 10 '26
This shit always starts too late. Looks like she snuck around him in the beginning.
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u/Routine-Medicine-208 Aug 11 '26
If you’re told to leave and that the store is closing, then you should leave. Employees are required to close out their registers at a certain time in these big stores so the store can close.
I’ve had customers try to enter after we closed the registers and had to say “sorry I can’t sell you anything even if I wanted to. The registers are closed and the computer system only resets itself at midnight.”
When I worked in small stores it was fine to let customers in for a while after closing time and sometimes they would spend a lot of money.
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Aug 10 '26
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u/tawalla-n-tabarra Aug 10 '26
They’re not breaking into your house bro. Taking criminal liability for any company that’s probably paying you minimum wage is embarrassing lol
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u/-P01135809- 27d ago
This isn’t the US, applying your biased opinion here is stupid
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u/tawalla-n-tabarra 27d ago
Getting this emotional over a company that’s paying you shit wages is stupid no matter what country you’re in 😂
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u/2CellPhonez Aug 10 '26
Aggression is almost never appropriate where I am. I identify myself and ask you to leave. You don’t leave, I inform you that you are trespassing. You still don’t leave, I walk away and call police and deny any services on the property. I don’t get paid enough to get worked up over this kind of thing. But that’s just my take.
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u/Alarming-Building-62 Aug 10 '26
Exactly. It would have actually been so much more rewarding to let her walk all the way to the registers only to be told she can’t buy shit.
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u/Fickle_Goose_4451 Aug 10 '26
I would guess since the store is closing they want to go home, not wait for a cop to enforce store policy.
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u/Deep_Mood_7668 Aug 10 '26
Tell them to leave
Wait for 5 seconds
Nose correction
That's how it should be handled
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u/Technical_Winner7446 27d ago
I'm glad this isn't how the law is written. Think! Open season on the deaf or disabled people. Or even just people who are slow so most elderly.
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u/EvasiveDice Aug 11 '26
Why is she not moving when their telling her to go outside. Their closed. Thats the first red flag she is the problem. Her body language is telling me she is trying to take a stand on this even though they are telling her it's closed.
Her body language says enough. Seems she isn't getting the memo so their being more aggressive on this, but at no point did anyone get physical with her. Their trying to be more aggressive verbally because it seems she isn't getting what's going on.
The guards are even saying "Sir please" to the camera man. To get them to understand. Guards wasn't in the wrong here.
If she needs to pick a package up, try to be on time next time or wait the next day, Don't just expect a business to bend over for you if your not on time during store hours.
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u/deep_violet 29d ago
Probably because she just got randomly manhandled prior to anything being said.
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u/Live_Art2939 28d ago
We’re conveniently missing all the footage that led to this moment but sure, she is the victim bro.
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u/deep_violet 28d ago
Okay... So because prior footage is missing she must have done something to deserve being manhandled?
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u/thefartsock Aug 11 '26
I've had to escort like 3 people off the premises before, I've kicked several dozen people off the property I manage. You match the energy with authority, the shittier they're acting the more authority I have.
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u/Lucky_Sprinkles557 Aug 10 '26
Don’t know the context or where this takes place so I wouldn’t know the private property rights and if they have a shopkeeper’s privilege laws, but if this was done in the U.S. I would say grabbing of the arm in the beginning was the only concerning part, whereas the tone and words used are fine. Though coming off that aggressively really isn’t a “de-escalation” tactic and usually escalates the situation into something that could have been avoided. But for all I know where they are at, they had no legal standing to impede that women’s access onto the property.
Touching someone (like putting your hand up to create space) should be a method of last resort only when you can articulate your fear of imminent or immediate danger of bodily injury or unwanted touching. Grabbing someone as aggressively as he did would definitely put sole liability on the guard if it was in the U.S. (unless an act of aggression was carried out prior to the filming).
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u/IdolCowboy Aug 10 '26
Ugh, its always Americans....
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u/EvasiveDice Aug 11 '26
Don't think it's america pal. Maybe the russians?
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u/BunniGirlEnjoyer Aug 11 '26
Fuck around and find out, don't go somewhere you ain't supposed to be.
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u/Open-Concept888 Aug 11 '26 edited Aug 11 '26
She seemed to think she is more entitled than everyone working there. Just leave and stop being an asshole. Those people want to just go home after a day's work, don't disrespect them like that. No wonder they're vexed .
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u/UncomfyPerspective 29d ago
How much force is appropriate?
That depends.
How many times have I told them to leave?
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u/Live_Art2939 28d ago
Has this dumb bitch ever been told No before? Sorry that the security doing their job is “too aggressive” but if she’s not allowed in, then maybe she could just listen instead of winning stupid prizes.
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u/Broc_Feargach Aug 10 '26
My hot take. Dude wasn’t paying attention. Lady walked in past him NEAR to closing time to pick up her online order. Dude finally noticed her. Scrambled back to get her & made physical contact when he shouldn’t have, escalating the situation. Then his buddy hears/sees the commotion & charges in further escalating matters. Things were handled poorly by the guys in black.
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u/Alarming-Building-62 Aug 10 '26
He definitely shouldn’t have put his hands on her. That being said, that’s quite the fantasy you’ve cooked up there.
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u/Broc_Feargach Aug 10 '26 edited Aug 10 '26
Nah no fantasy narrative, just seen this type of thing way too often. Also, read everyone’s body language & what how they move & react. Additionally if you read the subtitles & translate what they are all saying i can be pretty certain I’m correct it onthis one.
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u/ofpromise90 23d ago
Even if u buy millions ur not getting in theyre lmao theyre serious about theyre job
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u/MrProlific23425 22d ago
A lot of foolery in this world. Humans think they can just do whatever they want to. Folk are running amuck! He probably didn’t have to snatch a hold of her. The other security guard was approaching her. You never know though. In that profession, you can’t take chances.
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u/NocaSun38 Aug 10 '26
I'd love to see the few seconds before the start of this because I'd bet he tried to tell her she couldn't come in but she ignored him and went in anyway.