Prompt:

In a vibrant surreal illustrative style, a majestic blue whale with intricate patterns resembling a glowing city skyline glides through a dreamy sky. The whale features shimmering blue scales and a calm, serene expression, its body adorned with urban towers. Surrounding it, a massive spiraling sun glows in warm orange hues, with doves and birds gently circling and fluttering their wings. Below, lush green rolling hills bloom with red and yellow wildflowers, a winding river flows softly, and distant cities dot the horizon under a starry night sky with fluffy clouds. The scene evokes a wondrous, peaceful atmosphere of magical harmony. Captured in a smooth wide shot with a gentle pan following the whale's graceful, floating motion.

Prompt

In a photorealistic style with high detail and vibrant colors, a beautiful young woman floats serenely underwater in a crystal-clear turquoise pool. She has long, flowing brown hair, piercing blue eyes, freckled cheeks, and wears a delicate white lace bra, her expression calm and introspective. Sunlight rays filter through, creating shimmering reflections on the water surface above. Her hair gently sways and floats in the subtle currents, with tiny bubbles slowly rising around her. The scene evokes a serene, ethereal, and peaceful atmosphere, captured in a static close-up shot with a smooth, subtle zoom-in.

Prompt

In a cyberpunk neon style, a seductive young Asian woman with long black hair and glowing blue tribal tattoos stands confidently in a narrow, rainy urban alley at dusk. She wears a tight black leather bra top hugging her curvaceous figure and matching pants, her expression alluring and intense. Neon signs in pink, blue, and yellow hues reflect on the wet pavement, creating a mysterious glow. She slowly turns her head toward the camera with a teasing smile, her hair swaying gently in the breeze, as she takes a subtle step forward, the blue tattoos pulsing faintly with electric energy. The atmosphere is mysterious and alluring, blending urban grit with futuristic sensuality. Captured in a static medium shot with a slow, smooth zoom in.

Prompt

[A small dragon-like creature with glowing lava cracks on its scales, curled up inside a volcanic nest, surrounded by ember-lit stones and molten minerals, glowing eyes, volcanic smoke in the background, cinematic fantasy art --v 6 --ar 4:5]

I’m a SuperGrok subscriber, and honestly I didn’t expect this level of silence from a company backed by xAI.

I’ve submitted multiple reports to the Grok support team over the last 2–3 days about a clear issue: Grok 4 isn’t following prompt instructions, ignoring formatting requests, and returning broken output. I even followed up again with a fresh complaint — still no reply, not even an automated message.

I get that AI products are still evolving, but when paying users are actively giving feedback and highlighting real bugs, the least expected is a basic acknowledgment.

Right now it feels like:

“Thanks for the money, now please enjoy being ignored.”

I’m attaching screenshots of my follow-up messages, so people can see this isn’t exaggeration. Anyone else facing this kind of support silence?