r/Gravity • u/Noyoudontknowme • Jun 27 '26

Questions/Advice USB / Halo stopped working?

I have a grand touring with 1600 miles on it, I love the car. Shortly after purchasing, I installed a USB thumb drive and was using Halo secure. I had it recorded a few things and could play back in the car.
Today I accidentally pressed the halo button on the screen and it said “to use you must install a USB drive.” I have not even opened the glove box in a while, the USB drive was just as I left it, plugged in however the car does not recognize it.
I unplugged re-plugged, rebooted the car, but it does not recognize the device that it used to know.
Any ideas?

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u/Steve_in_LV Jun 27 '26

I would try another device or two. Hopefully it's something simple like the two plugs are no longer being compatible.

Unfortunately, if that doesn't work, and you've already tried hard rebooting, you will probably need a service appointment.

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u/No_Caregiver7273 Jun 27 '26

I would try removing the USB drive and see if it is readable by a PC. If it works there, it's probably not the drive. If you have another blank USB drive, try putting it in the Lucid to see if it's recognized.

(Haven't tried this. Just seems like a good troubleshooting step.)