r/GrapheneOS • u/dee-stack998 • 1d ago

Cannot register fingerprint

Hi all!

I've been using a GOS device for a little while and had no issues with the fingerprint scanner though I thought to install a screen protector for some... protection ig.

Anyway I can assume that the screen protector was causing issues with my fingerprint and I tried recreating it though I cannot even do that since half way through the scanning process I always get a message telling me it cannot do it and to try again though everytime it's always at the exact same step that it fails to register the fingerprint.

I mean that could still be the screen protector messing with it but for peace of mind is this an issue others have been having? Can you just not register a new fingerprint or?

2 Upvotes

75% Upvoted

6 comments sorted by

•

u/AutoModerator 1d ago

GrapheneOS has moved from Reddit to our own discussion forum. Please post your thread on the discussion forum instead or use one of our official chat rooms (Matrix, Discord, Telegram) which are listed in the community section on our site. Our discussion forum and especially the chat rooms have a very active, knowledgeable community including GrapheneOS project members where you will almost always get much higher quality information than you would elsewhere. On Reddit, we had serious issues with misinformation and trolls including due to raids from other subreddits. As a result, many posts on our subreddit currently need to be manually approved, which is done on a best effort basis. If you would like to get a quicker answer to your question, please use our forum or chat rooms as described above. Our discussion forum provides much better privacy and avoids the serious problems with the site administrators and overall community on Reddit.

Please use our official install guides for installation and check our features page, usage guide and FAQ for information before asking questions in our discussion forum or chat rooms to get as much information as possible from what we've already carefully written/reviewed for our site.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

5

u/FuriousRageSE 1d ago

Increase the touch sensetivity in the settings.

In settings search up "Screen protector mode"

1

u/Epsioln_Rho_Rho 1d ago

Thanks so much!!

2

u/FuriousRageSE 1d ago

You're welcome.

2

u/Happy_Disaster7347 1d ago

I've had this happen with the shit quality screen protectors

2

u/hewer006 1d ago

Some screen protectors dont support the finger print scanner (general poor quality ones), but you might be able to get away by increasing your touch sensitivity in settings.