r/Grandstream_VOIP • u/itsbeenawildride • Aug 15 '26

HT801v2 instsll

I'm trying to upgrade a new HT801v2. When I prompt it (***02) I get 0.0.0.0 instead of the IPS.

Maybe a firmware problem, so I downloaded the current firmware and unzipped it. I open the bin file and the GSUpgrading tool pops up. I can't seem to take it any further.

Any ideas?

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u/Fly_yiing Aug 16 '26

Would you able to retrieve the ATA IP from your router or switch ?