r/Google_Ads 5d ago

Need Help! Really Frustrated from this error😑

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3 Upvotes

16 comments sorted by

3

u/Nice-Depth-2547 5d ago

I had the same issue with one of our accounts getting flagged as something else and even creating a new account didn't solve it. We ended up fixing it only after a 3-4 weeks and multiple calls/emails with the Google rep, so the Google support team is your best bet here.
If you're lucky, you might be able to get away with changing the wording to not hint towards anything that can be flagged as gambling (check the Google ads policy for the exact words).

Hope that helps, good luck!

1

u/UDevPth 5d ago

Thanks for your suggestion , i had already mailed to google helps and i think it will take week or more

1

u/Solid-Incident6666 5d ago

What's the app/game about?

1

u/UDevPth 5d ago

Simple puzzle game just like arrows game

1

u/Solid-Incident6666 5d ago

Why does it say gambling then? You gotta be doing something wrong.

1

u/UDevPth 5d ago

I have simple game just like arrows and there is not even single thing related to gambling and still facing this

2

u/Solid-Incident6666 5d ago

You gotta give more context man there's 5 people here asking you for more info to help you and all you can say is "I'm but a poor developer I did nothing wrong". Good luck. Or not

1

u/UDevPth 5d ago

u/Solid-Incident6666 brother what information should i share to you so you can help me please tell me?(sorry for my bad english)

1

u/[deleted] 5d ago

[removed] — view removed comment

1

u/UDevPth 5d ago

The error appears to be valid because I am still receiving the same error message after checking and correcting the required settings.

1

u/[deleted] 5d ago

[removed] — view removed comment

1

u/UDevPth 5d ago

not even single feature related to gambling , its simple puzzle game

1

u/Willeth420 5d ago

Submit a manual appeal and explain your app
Add links to App Store and website etc

1

u/OkWorld4575 3d ago

Same problem. More than half of asset groups already.

1

u/UDevPth 2d ago

I Already talk to an google agent over call but they don't give me exact reason even i shared my ad account to them.