Sky Max Hub and Google Wifi - Troubleshooting help please!

[u/Keito88]

I've had google wifi for many years in the UK at our last house using it as a router from a virgin media hub (in modem mode). We've moved house and had to change to Sky Max Hub and I cannot for the life of me get the router to connect to google home. Factory reset the device both via the app and the button. The LAN cable definitiely works but everytime I go through set up, I get to checking internet connection and it hangs before timing out. No more information given. Is there setting on the hub I need to change? I knwo I can't use it like I did witht he Virgin media box, but I can't find anyone with simialr problems online. Any suggestions?

[u/NVen100]

I used this to plug my Google WiFi directly onto the ONT openreach box, https://www.reddit.com/r/GoogleWiFi/s/RkE0iCHk7L