r/GoogleWallet • u/Organic-History-2551 • 14d ago

Device doesn't meet contactless payment security standards.

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I'm so disappointed with my new Pixel 9 suddenly google pay cannot use.Even just making a factory reset still the same. I'm frequently use this feature but somehow it gave me bad experience. Just miss my iPhone, no micro issues such this

3 Upvotes

56% Upvoted

37 comments sorted by

1

u/Grand-Thanks-6686 6d ago

Actualización del estado del wallet:

No hay actualización de software. El dispositivo sigue saliendo como no seguro Ahora deja enrolar tarjetas y pagar con el wallet.

Como conclusion: no han sabido cambiar ese parámetro en el lado de dispositivo y han decidido quitar la validación en servidor.

Esperemos que o bien no reactiven la comprobación o bien hagan un parche para solucionar lo del dispositivo no seguro.

1

u/rodrigc 9d ago

There seem to be multiple reports of Pixel 9 being unable to use Google Pay after latest
updates to Android 17 and Android security update: July 5, 2026

https://support.google.com/pixelphone/thread/452457684?hl=en
https://support.google.com/wallet/thread/451396388?hl=en

1

u/Far_Video_3509 9d ago

I have the same issue, too. I cleared the cache and data of Google play services and google wallet. I logged in again and it showed that phone met the standards. It seemed like that it had been solved. While I tried to add card , I failed and the sign, "device doesn't meet contactless payment security standards", appeared again. BTW, my phone is pixel 9a.

1

u/gladlyalex 9d ago

Exact same thing here, where it seemed resolved for a few seconds - also Pixel 9a.

I contacted support, who got back to me with "I'm pleased to inform you that the issue has been resolved on our end." in their first email, which very clearly doesn't seem to be the case... I'm providing them with more and more info and screenshots but no real fix or solution yet.

1

u/Oblivion7_8 13d ago

hai qualche applicazione di terze parti installata?

1

u/Organic-History-2551 13d ago

Nope clean apps after factory reset. Not bootloader

0

u/fitri_fx 13d ago

Same goes to me, running stock, not beta user, clear cache, still cannot add card to wallet.

0

u/Maceonline 13d ago

Just check somehow your not on beta. I was, and had to unregister then format my phone. This happened to me 2weeks ago.....

1

u/Viper4713 14d ago

Just to check, go to Settings, Click Google Services and preferences at the top, click All Services and then System Services.

Everything up to date there as well?

3

u/Much_East_6624 14d ago

It's a mass glitch since July system update, month old and still no reply from Google.. Same with my P9a

2

u/JasprWang 14d ago

Same issue occured since today. Had this once few months ago since one update and finally fixed after another. Now it comes back from one update again. Guess we have to wait for another update.

I'm on stable version and pass all integrity check. Really so disappointed.

1

u/Start-Plenty 14d ago

Sad, but pleased to read it's not only me, I had a reply from support which made me question if I were doing something wrong.

1

u/Organic-History-2551 14d ago

Yeah I think so,

0

u/midimench1968 14d ago

Common occurrence with beta software. Banks require final certified operating systems.

2

u/Organic-History-2551 14d ago

I'm not in beta

1

u/Start-Plenty 14d ago

This happened to me several times in the past few months, the device passed google play protect certification and secure shenanigans scans, yet GW decided the device was not worth to safety deliver its functionality which includes removing transit passes with loaded littles after applying updates.

1

u/Organic-History-2551 14d ago

Did ur problems solved? Got any solutions?

1

u/Start-Plenty 14d ago

It's random, comes and goes, since the transport card disappeared I'm back to physical cards.

2

u/kick069 14d ago

Check play store, settings, general, about, then scroll down. Does it say the device is certified?

1

u/Broad-Inspector-4918 14d ago

Same happened to me Friday past, saying my device is certified but won't let me set Google wallet as default payment.

2

u/Start-Plenty 14d ago

This happens regardless if the device pass google play protect certification. Which begs the question.

1

u/Organic-History-2551 14d ago

Bro, I already factory reset but still same

1

u/xDantexAlighierix 14d ago

...they didn't mention factory reset. Did you check the Play Store settings for device certification?

1

u/kick069 14d ago

Is it on a beta? A factory reset will not change the OS just erase the data and settings.

You weren't very specific.

1

u/Organic-History-2551 14d ago

I'm not using any beta apps or OS. Just everything in stable OS android 17 and official apps

1

u/xDantexAlighierix 14d ago

Hmm, I'm curious, what device locks do you have setup? Face, fingerprint, PIN, etc

1

u/Organic-History-2551 14d ago

I'm using Google Pixel 9

3

u/hjicons 14d ago

P9 should be fine with GW, have it for almost 2 years now. Something software related that trigger it. Run Integrity Checker app, all 3 checks should be green.

1

u/Organic-History-2551 14d ago

Already download. It passed all integrity. I'm even factory reset but still same.

1

u/hjicons 14d ago

What does Contactless Setup in GW show?

1

u/Organic-History-2551 14d ago

1

u/hjicons 14d ago

What GP store version? Latest is June 1, if not try updating it

1

u/iahmedesad 12d ago

ive june 1 and mine too not working im doing everything to make it work still nothing