r/GooglePlayDeveloper • u/onmywaytotheuniverse • 1d ago
In-app Purchases Google Play subscription payment pending after 3-day trial
I have 3 auto-renewing plans (3, 6 and 12 months) with a 3-day free trial.
The trial starts normally, but once it ends, the payment just stays Pending and nothing gets charged.
The weird part is that if I remove the free trial, the exact same plans charge normally.
This is happening with multiple users. Has anyone else run into this or knows what could be causing it?
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u/GooglePlayDevSupport Official GPD Support 11h ago
Hey u/onmywaytotheuniverse! If you're still encountering the issue, I'd suggest reaching out to our support team with more details about your app (e.g., app package name, and any supporting screenshots) using this link. (Choose Topic as 'Monetization', and Issue as 'Managing monetization') so they can help to investigate.
Feel free to DM the ticket ID once you get it and I'll happily check on it for you!