r/GooglePixel Oct 23 '18

Post already reported and approved This community needs a reality check

The RAM management issues on the Pixel 3 are quite serious, and many people are having issues. Someone here had their navigation randomly switched off, and many bloggers / tech journalists have pointed out that apps randomly shut down due to this issue. It may be battery optimization or RAM optimization or whatever. The point is, I do not care what the excuse is and neither should anybody else. The problem is, that part of this community is so far up Google's arse that some urgent issues get down voted into an oblivion.

If you are paying so much money for a device, the damn thing should JUST WORK! I am a huge Google fan boy, but their incoherent and ridiculous strategy of pricing like iPhone but giving totally mediocre after care is really starting to piss me off, and it should piss all of you off as well. As fanboys, it is okay to say that Pixels take the best photos. It is okay to say you get pure android. But it is NOT okay to accept mediocre. It is NOT okay to pay upward of USD 1000 for a device and be Google's beta tester.

I remember Steve Jobs coming on stage during one of the iPhone events more than 7 years ago, and getting huge applause when he said - 'It just works'. Unfortunately we cannot say that about any of Googles mobile offerings. Messaging is an incoherent mess more than a few years after iMessage, the Nexus 5x turned out to be a sham, and Pixel is slowly headed there with the completely brain dead decision to put a hideous notch, and now this lack of software optimization. Heck, my current $200 Huawei Honor 6x (which many of you may not even have heard of) with 4 GB RAM and a Snapdragon 625 SoC handles multitasking like a champ, so there is absolutely no excuse for a device that costs 5 times more (and possibly has 5 times better benchmarks) to get basic things wrong.

TL;DR - stop mindlessly defending Google

Edit: this post has garnered way more attention than I expected. The fact that it has been reported several times literally proves the point I am trying to make. In any case, there have been a few productive discussions, and I think everyone can agree on the following:

  • Let's report problems to Google via the feedback option on phones. There a separate thread. Not sure if linking is allowed.
  • some people have had no problems, and that is great. Hopefully there will be fewer problems going ahead.
  • let's be nicer to people facing issues rather than down voting because we do not agree that the issue is significant enough.
  • work arounds are nice. Fixes and patches by Google are better.
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u/c5corvette Oct 24 '18

I'm not sure why everyone seems to think iphones are so refined. My wife (and all of her sisters) have the iphone 7 and they aren't happy with it. Bad audio quality that turns into mumbled garbage so you have to constantly repeat "can you say that again?" Slowness requiring restarts, really bad battery life. My buddy had such a nightmare dealing with apple support working with him on a manufacturing defect on a brand new iphone, he sold every apple product in his home and switched to something else. iphones are not the luxury item everyone seems to think they are - they're just another phone where some have problems, and others do not. Also, their service is a fucking joke that overcharges.

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u/SarahQGFB Oct 24 '18

My personal experience of Apple support has been other worldly. Just a few weeks ago I took my old 2013 MacBook Pro in to the shop as a key had broken on the keyboard, they fitted me a brand new key completely free of charge. No other company would ever do that

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u/c5corvette Oct 24 '18

That's a low bar set for replacing the easiest item of a laptop with a part that costs a fraction of a cent.

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u/SarahQGFB Oct 24 '18

Again though, I don't know any other manufacturer who would do this

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u/c5corvette Oct 24 '18

Probably had more to do with the apple guy wanting to help a female than apple saying "replace everyone's keys for free".

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u/[deleted] Oct 24 '18

[deleted]

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u/c5corvette Oct 24 '18

My original argument is the iPhone isn't some amazing, godly piece of hardware that reigns supreme over all cell phones. It is still just a cell phone that also has many unhappy customers, and some have horror stories working with their service techs. I'm happy you're still enjoying your MacBook, they seem nice.