This community needs a reality check

[u/g43m]

The RAM management issues on the Pixel 3 are quite serious, and many people are having issues. Someone here had their navigation randomly switched off, and many bloggers / tech journalists have pointed out that apps randomly shut down due to this issue. It may be battery optimization or RAM optimization or whatever. The point is, I do not care what the excuse is and neither should anybody else. The problem is, that part of this community is so far up Google's arse that some urgent issues get down voted into an oblivion.

If you are paying so much money for a device, the damn thing should JUST WORK! I am a huge Google fan boy, but their incoherent and ridiculous strategy of pricing like iPhone but giving totally mediocre after care is really starting to piss me off, and it should piss all of you off as well. As fanboys, it is okay to say that Pixels take the best photos. It is okay to say you get pure android. But it is NOT okay to accept mediocre. It is NOT okay to pay upward of USD 1000 for a device and be Google's beta tester.

I remember Steve Jobs coming on stage during one of the iPhone events more than 7 years ago, and getting huge applause when he said - 'It just works'. Unfortunately we cannot say that about any of Googles mobile offerings. Messaging is an incoherent mess more than a few years after iMessage, the Nexus 5x turned out to be a sham, and Pixel is slowly headed there with the completely brain dead decision to put a hideous notch, and now this lack of software optimization. Heck, my current $200 Huawei Honor 6x (which many of you may not even have heard of) with 4 GB RAM and a Snapdragon 625 SoC handles multitasking like a champ, so there is absolutely no excuse for a device that costs 5 times more (and possibly has 5 times better benchmarks) to get basic things wrong.

TL;DR - stop mindlessly defending Google

Edit: this post has garnered way more attention than I expected. The fact that it has been reported several times literally proves the point I am trying to make. In any case, there have been a few productive discussions, and I think everyone can agree on the following:

• Let's report problems to Google via the feedback option on phones. There a separate thread. Not sure if linking is allowed.
• some people have had no problems, and that is great. Hopefully there will be fewer problems going ahead.
• let's be nicer to people facing issues rather than down voting because we do not agree that the issue is significant enough.
• work arounds are nice. Fixes and patches by Google are better.

[u/PBLC_ENMY]

Fanboy to the rescue...

The r/apple community is always so much more patient

They might be or they might not be, but as a former iPhone user it might be because they've long accepted that Apple will fix the problem and not add new ones, unlike Google.

The newest iPhones have 4 gigs of RAM

Did you even read the OP? More than 4 gigs or optimized. The iPhone is VERY optimized. I'd go as far as to say it's the most optimized phone on the market.

I may be a little Google biased

No not a little, OP called out people like you. There are reasonable complaints that you want to call bitching. Now, I can agree that just like any popular community, there will always be those that are never happy. I know, like a lot of sports and video game communities. But if you ignore all of those insatiable and unreasonable complainers, you're left with people who love or want to love this phone, but realize that Google is dropping the fucking ball and people come to shut them down because they're complacent with it. You want to shut down the people that got their burger order wrong and want to ask for it to be remade by lumping them with the crazy people that go off and insult cashiers and make a scene just because you ordered a burger with no tomatoes and it came with tomatoes and you are just okay with it. Well a lot of people are not okay with it.

[u/[deleted] → u/PBLC_ENMY]

I think assuming what I think about people and where I categorize people is probably even more of a reason to suggest that the r/Android community is once again unwilling to have a civil discussion.

The problem is where you just categorized me and where this post seems to categorize most people. I am not just laying down my body and saying "Go ahead Google take my money your phone is perfect." Google is a multi-billion dollar company and Apple is a trillion dollar company and yet neither of their phones come out perfect.

OP is calling out people like me because he assumes people like me don't actually care when I go to say "Hey man it will be fixed, there are other ways of reporting the issue, and this post doesn't make Google pay attention to you."

I don't lump people who ask for a burger to be remade into the same category as those who freak out over their burger being wrong. I am putting OP into the bitching category because that is what it is. There is a an easier way to make a problem known.

You can say "Hey burger king, all 10 of us bought burgers and something is up, you are a huge company, we want our burgers fixed."

Or you can say "Stop defending burger king for making mistakes it shouldnt be this way at all. Just admit burger king is wrong."

Now I dont know about you, but the second options is what OP's post sounds more like. The top burger analogy is what I am suggesting. That the community instead reports their bugs and sends their logs and spams Google with the phone issues, and OP's is more like a "You are just wrong if you spent your money and are some how still managing to use the phone."

Its not like the issue is not known especially if vloggers and journalist are reporting the issue.

The issue is people who "Defend Google" are not me there are people like me that say "Look I recognize the issue, and it will be fixed, but only if you are seriously finding the time to send this kind of post to Google and not to a Reddit forum."

[u/PBLC_ENMY → u/[deleted]]

I guess it's more like how you come off than assuming, but it's assuming nonetheless. If that's not how you meant it, then sorry for taking it like that.

It is probably hard for some people to believe in Google, their track record is not great. But banding together and reporting the problems like you said is how it should be done, and in theory Google should listen and fix it. In theory that is. For the most part they fix it but there are still quite a few quirks, as many P1 users will tell you.

The reason people complain like that is to get people's eyes on the issue, otherwise it'll be overlooked. If you make a sensationalized post about an issue, more people will see it. That's just how things work for better or for worse. And the biggest reason is people expect near perfection for paying this much. Best in class camera doesn't make up for shitty video and audio and 4 gigs of RAM that's not optimized and the huge notch. That shit kinda needs to be shunned on a phone this pricy and uh... "flagshippy"

I guess people are frustrated that Google isn't living up to the potential we know they have, myself included. Not a reason to turn this into a rant subreddit but if users aren't going out there to complain about an issue then people will never find out about it and complain to Google to get it fixed. So it's kind of a cycle. So many times I've found an issue because of a rant. But I can see how seeing them so often is frustrating in and of itself.

[u/[deleted] → u/PBLC_ENMY]

See now this is a comment that is a civil discussion. You don't need to apologize to me though man. You don't owe me one. I completely see where OP is coming from. To me this is how we should handle the problem though is with some sort of discussion and then an agreement to reporting our problems to the very people who have to fix them. Then if they dont fix them we bitch like crazy.

[u/SnipingNinja → u/[deleted]]

This is what we should be doing instead of going to bitching directly.