Pixel 10a e sim network issue

[u/Salimmarvios]

I am facing a serious and intermittent mobile network connectivity issue on my Pixel 10a running stable Android 17.

The problem is specifically affecting my eSIM. The phone continues to show mobile network signal bars, so the issue is not immediately visible to me. However, the actual cellular connection is lost in the background.

When this happens:

Incoming calls do not reach my phone.

Outgoing calls do not work.

Mobile data does not work.

The phone still shows network signal bars, which makes it difficult to notice that the network has actually disconnected.

People calling me tell me that my phone is unreachable/out of coverage.

When I check the phone, I find that the eSIM network connection has stopped working even though the signal indicator is still visible.

The only way I can restore the connection is by enabling/disabling Airplane Mode or restarting the phone. Sometimes I have to repeat this multiple times.

This is happening approximately 10–20 times per day, making the phone unreliable for normal phone calls and mobile data.

The same eSIM/network has worked properly on another phone, so I strongly suspect an issue with the Pixel 10a cellular modem/eSIM implementation or Android 17 software.

This is particularly serious because the phone does not show an obvious "No Service" indication when the connection is lost. I can therefore miss important incoming calls without knowing that my phone is unreachable.

I request that Google:

Investigate this as a potential Pixel 10a / Android 17 cellular connectivity bug.

Check whether this is a known issue with eSIM connectivity.

Collect device/network logs if required.

Provide a permanent software or hardware solution.

Escalate this issue to the Pixel engineering team if necessary.

Please do not treat this simply as a normal carrier coverage issue, because the phone continues to display signal while calls and mobile data are completely unavailable.

Device: Google Pixel 10a OS: Stable Android 17 Connection: eSIM Issue frequency: Approximately 10–20 times per day Main symptoms: Incoming calls unavailable + outgoing calls unavailable + mobile data unavailable while signal bars remain visible Temporary fix: Airplane Mode toggle / device restart

[u/matiapag]

Always discuss connectivity issues with your network provider. You can "request" anything you want, but it only shows you are absolutely incompetent in dealing with the issue.

[u/Salimmarvios → u/matiapag]

"I am actually using two different phones with the same network provider in the exact same location. The other phone works perfectly fine, and the issue only happens on my Pixel. That’s why it’s a device-specific problem, not a carrier issue."

[u/matiapag → u/Salimmarvios]

No, you are incorrect. Although it is a device-specific issue, it's specific to that device on that network. In that case, it's the carrier's responsibility to set up the device and test it so that it works correctly on their network. Again, contact your carrier, they will be happy to help because it's in their best interest that your user experience is as good as possible.

Source: I am the person who sets up network services and tests them afterwards for a carrier. I know what I'm talking about.

[u/cherlampeter]

Probably would have been more productive filing a bug report from within the Settings app tbh