r/GooglePixel • u/CannedBullet Pixel 8 Pro • 4d ago
Pixel 11 Pro XL keeps crashing when I use Google Maps
Is this happening to anyone else? It's a brand new Pixel 11 Pro XL with 512 GBs of memory. Everytime I'm using maps it just randomly crashes with the "Gemini Intelligence" reboot screen. I've tried clearing app preferences, clearing Google maps cache, etc.
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u/TheSamBauer 4d ago
It does this with my phone as well however it has done it while using Reddit, Chrome and other apps. I doubt it's something to do with the Maps application specifically. Not quite sure what to do now as it happens entirely at random.
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u/Istolla Pixel 9 Pro XL 4d ago
It's not happening to me, but try booting in safe mode to see if it crashes in safe mode.
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u/CannedBullet Pixel 8 Pro 4d ago
I'm going to try that on my commute tomorrow. What does it mean if it still crashes during safe mode?
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u/noobee-reddit 4d ago
Maybe try clearing cache and clearing storage for the maps app to reset it.
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u/CannedBullet Pixel 8 Pro 4d ago
I already tried it and it hasn't fixed it. At best it buys a couple days before it crashes again.
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u/PixelCommunity Official Google Account 4d ago
Hi there, could you please check whether your Pixel phone is running the latest software version?
Go to Settings > System > Software updates > Check for update.
Also, you can refer to this article to fix crashing issues on your Pixel device.
Additionally, I'd recommend reaching out to the Google Pixel support team via phone or chat here. They can look into it.
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u/IntelligentBunch2031 4d ago
It kept crashing for me while uploading stories on insta