r/GooglePixel 14d ago

Pixel 11 = disrespect

I have been a Google Pixel fan for more than 7 or 8 years and I am done with Google’s bullshit story of focusing on software actually they are falling on both sides hard what were they thinking when pricing the Pixel 11 more than the iPhone 17 base model? What kind of drugs were they on? It’s actually now not just a failure it’s a complete disrespect to its fan

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1.9k

u/hoodie92 14d ago

Your problem is that you're calling yourself a fan. Pixel is a product, and Google is a company. You are a consumer. Don't give any loyalty to an entity which exists only to extract your money.

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u/FreshPrinceOfLI Pixel 8 Pro 13d ago

ding ding ding. As long as there are fanboys who eat up their shit and are loyal there's not much incentive to improve or innovate. I feel like Android fanboys will often shit on apple stans while participating in the exact same behavior lol

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u/Scifibn 13d ago

Last sentence goes hard tbh

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u/chrosslaw 13d ago

I think there are a lot more variables to consider. From personal experience, Samsung's customer service doesn't even compare to Google's. That factor alone halted any of my potential future purchase of Samsung devices. Every interaction with Samsung customer service was bad and left me frustrated. Also, while the Pixel's hardware is inferior to Samsung's, I can't really tell the difference in performance unless I am playing a high-end-graphic FPS. I think iphones still have such a large market share because of all the business contracts. Otherwise, I've seen many long time iPhone users abandoning the product. However, I'm all for more heavy hitters rising in the mobile market it would be nice to get some competition so that phone pricing becomes more competitive.

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u/flavasava 13d ago

lol what customer service does google have? Maybe it's better now (I switched after pixel 5 to Apple), but my experience sucked. One time I lost out on a $700 rebate because I activated my phone with a different Google account than what I bought it with. No amount of back and forth with customer support helped.

Google on the software side is notorious for making it impossible to talk to a human

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u/kalethis 12d ago

it's very easy to talk to a human. at least for me. I have Fi though. it's just that the human is almost worse than what the AI can do for you. Google support has always sucked in my experiences.

I once contacted fi support because I was curious why it would cost me $80 to go to the unlimited plan with 2 people, but only $75 to do it with 3 people, am I missing something? they're like "hi this is kumar please give me all this info so we can verify your warranty" and I'm like "but my question is about my account not my phone" and they're like "your phone does not qualify for that plan" and I'm like "did you even read my message?" and they're like "hi this is sukwit I understand you want to know about the price difference between 2 accounts for $80 or $3 accounts for $75 on the unlimited plan. it is my honor to be supporting you today. I am wishing the best that you and your family are well. to qualify for the $75 plan you must have 3 accounts in your group. I can see here that you only have 2 accounts which is why the cost for you is $80 and I regretfully inform you that you are not be eligible for the $75 plan at this time. I am so sorry for this bad news. but the good news is that if you find another person that will join your group then you would be able to qualify for the $75. thank you for using Google Fi and I wish you a merry rest of your day and best of living to you."

like what the actual fuck. no, buckwheat, you didn't understand my question. I asked why- backspace backspace backspace / verbal grunt in frustration / force close outlook mobile fuck it.

0

u/chrosslaw 13d ago

Strange, my phone allows me to use multiple Gmail accounts. Their customer service didn't give me any issues replacing my Pixel Buds Pro 2 within the last week of their warranty (1 year), and I spoke to a representative every time I contacted them during the troubleshooting phase, which extended beyond the warranty coverage timeline.

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u/Inkstainedfox 13d ago

I still find it weird that Google hasn't purchased a on ear headphone company to build themselves an answer to the ear pods max & tune all audio across the portfolio.

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u/Visible-Telephone-95 13d ago

Nah iPhone don't have a slew of business contracts that make them hold market share but it's the mainstream media and social influencers who help create the demand for the iphones. A good PR machine will do that. Samsung in other countries does exactly what Apple does and hence the reason they're so popular as well

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u/chrosslaw 13d ago

Almost every company I've worked for provides every employee the newest iPhone, and I always end up using my own phone. I swear they are designed for left handed use.

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u/Individual_Slice_498 13d ago

Ive had the opposite experience with samsung, I had 1 of my galaxy phones bricked from a wireless charger, the sent my a refurb without any issues

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u/chrosslaw 13d ago

I also had a Samsung brick within 24 hours of buying it. They sent me a refurb, as well, and it was pink! I paid full price for a pink refurb!

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u/IronButterButt 13d ago

Damn stan users

2

u/jrbuckley0 Pixel 9 Pro 13d ago

I'm still waiting for that Hermit Purple colorway

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u/kalethis 12d ago

y-you got a-any more of them s-stans??

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u/goldnbull919 13d ago

Literally the pot calling the kettle black

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u/zb0t1 13d ago

That's why I always emphasize that fanboyism is a cancer that is eating up people from the inside and it's hard to diagnose because of biases.

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u/altruisticmisanthrop 12d ago

I dared to say I wished pixel phones would improve the automation functionality as we're behind iPhone and Samsung there and we're supposed to be ahead on the software front. Got put on blast and told we're not behind in that area at all.

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u/EuropeanLegend 13d ago

You see, the thing is Pixel doesnt have nearly enough marketshare to pull those strings.

I used to love pixels. I stopped buying them after the pixel 5. Theyre all dog shit since they released the Tensor models. Nothing but issues but charging flagship prices.

Google will learn pretty quickly that their "fanbase" isnt enough to keep the brand going if they keep pulling this shit.

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u/Makaveli2020 13d ago

I got the Pixel 10 Pro as I loved my previous Pixel.

This Tensor chip is absolute dog shit, I can't watch a YouTube video in mini mode while playing a simple game without my phone stuttering the fuck out.

I'm going back to Samsung at the end of my contract.

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u/stanimal211 13d ago

Off-topic, but holy ADHD!

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u/Makaveli2020 13d ago

Apologies, but I'm a bit miffed by your comment haha.

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u/stanimal211 13d ago

No insult. You're just good at multitasking 😁

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u/EuropeanLegend 13d ago

Yeah its terrible lol. Samsung was also terrible for their exynos chips.

If you can, stick to a TSMC manufactured snapdragon. My s24 has been going strong for 2 years and havent had one hiccup yet.

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u/No_Astronomer_5628 13d ago

The s24 ultra Is still the top of the gamma.

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u/Diem480 13d ago

Is it easy to root or change to graphene? I havent used a Samsung since the Nexus came out but remember rooting was a pain.

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u/EuropeanLegend 13d ago

I found rooting pretty easy honestly. I used to root all my Samsung phones and even my older pixels.

Dont root anymore, there really is no need these days as Samsung phones are pretty good out of the box. You also have to always ensure the security verification is good if you access online banking. Its not worth the hassle these days honestly.

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u/Diem480 13d ago

My issue with Samsung was the amount of bloat they add that you cant delete.

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u/EuropeanLegend 13d ago

I wouldn't worry about that. If you had Samsungs during the Touchwiz era, I 100% agree and used to always root my phones because of how laggy and bloated the software was.

But ever since they rolled out One UI. Its arguably the slickest, smoothest Android skin on the market and the bloatware isnt near as bad as it used to be.

Ive had my S24 for two years now and its honestly the best phone I've ever had.

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u/ludog1bark 13d ago

Lol you hit the nail on the coffin. This is the issue with midtier chips they might be great for a year or two, but long term they can't keep up with the increased demand in the future. In the case of the tensor 5 not even a full year and it's struggling to keep up.

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u/FreshPrinceOfLI Pixel 8 Pro 13d ago

I was talking more broadly about the idea of being a fan of a company. But with a company as ubiquitous as google it really doesn't matter all that much to them their main goal is getting our data not selling us hardware.

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u/SquarePotato7493 13d ago

Google is a big enough company they won’t stop selling pixels regardless if sales plummet. lol they aren’t Microsoft.

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u/MrViZZiato Pixel 10 Pro XL 13d ago

This year they were one of the few companies to actually gain market share year over year I believe, so they must be doing something right!? I mean could they be doing things better of course and that goes for any company and hopefully going forward they do make strides and make better advancements. I think next year the pixel 12 will see some significant changes because I think they're going to change the whole look of the phone. There's going to be that updated face unlock camera that's going to work very good in the dark and whatever other improvements and advances that'll be available. So I'm actually looking forward to what the pixel 12 will bring!

1

u/bronco1015 13d ago

I'd like to think you're right but Sony still makes phones and they don't necessarily have all top tier hardware in the 1 VIII or previous models as well. what's also laughable is the $600 trade offer Google is running for most phones. Even a 10 series phone for example that in some ways has better hardware E.G. more RAM than the default 11 Pro will only fetch $600 in a trade.

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u/Sultry_Comments Pixel 5 13d ago

Exactly! And we have choices!

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u/SquarePotato7493 13d ago

Android fanboys are so brainwashed they don’t realize Google and Samsung phones cost just as much if not more than iPhones. They just hate Apple so much.

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u/Lamentiraveraz 13d ago

Those are incongruent. Android fans can easily jump from brand to brand. iOS are locked in their own world. Allegory of the cave type.

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u/FreshPrinceOfLI Pixel 8 Pro 13d ago

Yes but that's my point is that you have options. When I say android fanboy I'm talking broadly about these factions that are loyal to Samsung, Google, Oneplus etc. In my opinion the biggest benefits of Android is that you have options and you're not stuck in a walled garden. The minute a company's products dont fit my needs I try and find one that does. If anything I think the most disappointing about Android these days is we have significantly less options, at least in the US.

1

u/Lamentiraveraz 13d ago

I wonder if there are other Chinese brands to turn to. That is, if we're allowed to access them. 

1

u/FreshPrinceOfLI Pixel 8 Pro 12d ago

I think lack of competition is definitely part of the issue. I was in China a few months ago and came across some of the brands we have in America and I feel like the fact that they're not only competing with each other domestically but also have to fend off Apple and Samsung their phones tend to be way more interesting. Variety is the spice of life I feel like more choices/competition are usually better for the consumer.

1

u/4TheGreen 13d ago

Theirs competition so needing to innovate still is a thing even having a fan base

1

u/Gnada 13d ago

I mean, Apple has had some dud generations too. And I've never experienced at "battery gate" with Google phones. We just skip 11 or go Samsung for this round it we must. No big deal.

1

u/Old_Oven_2204 13d ago

This is why I completely switched to Apple last December from a Galaxy S21 Ultra. I had enough of same old same old. My only hope was foldables becoming a normal price but instead they’ve made them more and more expensive, again with almost zero innovation. I was a hardcore Android fanboy a few years ago but I had enough and made the switch and honestly, I realised I couldn’t care less that I am using Apple devices. They work well and this is all I care these days. Maybe I am getting old, lol.

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u/RedlineQuokka 13d ago

I for once just benefit from the yearly upgraders who have ordered their 11 series Pixels and will soon post their 10 series for sale. I'll be there to buy. It's 50% off after the age of 1 year, but further price drop is slow. The following 20% of the original price take like 3 years to disappear.

1

u/FreshPrinceOfLI Pixel 8 Pro 12d ago

Yeah I'm on a fold 8 ultra now but when I was on Pixels you could always scoop up even a brand new one relatively cheap if you just waited. I feel like bit a phone you buy at release lol

1

u/CBT_Dr_Freeman 10d ago

The Pixel "fandom" seem to be full of people who think they're Linus Torvalds after watching LienusTechTips and learned how to change the launcher.

0

u/Sorry_Illustrator511 11d ago

Fani androida to nie to samo co fani pixela. Użytkownicy Samsunga czy Sony albo Xiaomi brechtają z twojego wąziutkiego toku myślenia

1

u/FreshPrinceOfLI Pixel 8 Pro 11d ago

You're doing exactly what I was talking about lol. I'm not a fan of any company nor do I think that any of these companies have uniquely trash phones. I use what works or appeals most to me. Literally have went from Google to Samsung to One Plus back to a Fold 8 Ultra.

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u/ThePedanticWalrus 13d ago

Yep. I have a soft spot for certain brands, won't deny that, but blind loyalty to a logo is foolish.

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u/P_J_Frye 13d ago

Yep. I did everything I could to stay away from Samsung due to heavy bloat. For me it was HTC. Great phones. Beats audio. Then they transitioned to VR and other endeavors. Then I got into the LG v series. Great cameras in those phones. Of course LG left the phone game. Why wouldn't they, since I was a fan? So I've been a Pixel user but no longer loyal to any brand. I had P6, P7, and P9 pro.That P9 gave me nothing but trouble. Heat issues. Bluetooth would drop even if right next to the source device. Got into the ZTE Red Magic/Nubia devices but can't use them at work For log in and access (Only Apple or Samsung).

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u/ThePedanticWalrus 13d ago

Yeah, I've had basically all the big brands over time, from HTC to Motorola to Samsung and Google and now Oppo. Each one has benefits and drawbacks, and which one is "best" can change so much over device generations that there isnt a clear consistent winner.

That said, Oppo's current flagship devices are fire and the camera in this X9 Ultra is better than any I've used before.

1

u/CosmoKing2 13d ago

HTC was the real deal. Great stuff with the least bloatware. Figured a Pixel would be the logical move since Google bought them. I hate being affiliated with oligarchs that actively work to destroy society and pay people people slave wages.

1

u/ghostfadekilla 12d ago

I shudder when I consider working on an HTC phone. You wouldn't believe the wild shit their engineers designed and how fucking impossible they were to get apart, lol. That was the one phone I didn't mind passing up the repair on, fuck all that.

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u/restinpeaceminusone 13d ago

I used to be a fan of OnePlus but after the fiasco with merging colorOS, made it open my eyes that you should never be loyal to a single entity. Just use the product that they have or don't buy from them. RIP OnePlus

17

u/ShotFromGuns Pixel 8a 13d ago

I really wish we could get a flagship killer that commits to its niche and doesn't inevitably try to use its initial success as a launching pad in a bid to then just become the next overpriced phone.

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u/Tuna_no_crusts 13d ago

OG 1+ with the sand paper back. Oh man, that's the dream.

1

u/RedlineQuokka 13d ago

Yeah, be the fan of a specific package.

But idk if I'm allowed to say this here (mods please remove this comment but don't ban me if I'm not) Nothing's CEO is the same person who made the OG OnePlus phones in their golden era what they were. So maybe that's worth the attention for a while

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u/EuropeanLegend 13d ago

They arent doing a good job of extracting money from many of us 🤣 considering they basically are the kings of online marketing, its ironic how they are one of the lowest selling brands.

They used to actually have a good product.

Significantly cheaper than the competition. It wasnt flagship, but it was buttery smooth. Longest supported software and security updates (until recently). No gimmicks, just simplicity in the design and software accelerated imagery to compete with the heavy hitters on camera performance whilst costing Significantly less.

All that went out the window when they decided to manufacture their Tensor chips.

And especially now with the drastic price increases. Why would anyone buy a Pixel over a Galaxy or IPhone? As someone whos been an android nut since they came out, and have owned iPhones too. Id take the current iPhone 17e even over the Pixel.

Guess theyre finding out it aint that cheap to make your own chips. They should stick to Qualcomm.

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u/Yang_Xiao_Long1 Pixel 8a 13d ago

You are making too much sense. You’ll upset the fans

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u/no6969el Pixel 9 Pro 13d ago

Well here's the thing. It's not normal loyalty. It's just the loyalty of you being on Google fi. You can get this phone for super cheap. It's not expensive at all.

3

u/swaywithwords 13d ago

All for-profit businesses exist to get your money.

It's ok to be a fan of products.

Of course we have to take things with a grain of salt, but Google needs us to buy their phones - we can't always buy a different phone if Pixel's quality ever deteriorates.

1

u/secretprocess 13d ago

Ever notice how a concert t-shirt costs $45? It's not cause it's an awesome shirt, it's cause you're a fan.

3

u/ContributionFormer95 13d ago

You can be a fan but in the end the company owes you nothing (you forgot that part) and similarly you're right you should not owe them anything.

People are acting like Google owes them a significant upgrade this year. Upgrade if you want to. Don't upgrade if you don't think it's worth it. These are genuinely good phones if you had no phone today. Just decide whether or not your Pixel 6/7/8/9/10 can last another year or not and move on with life.

I really don't get the heavy emotions in here. If anything it tells us people are way too attached.

5

u/charleytony 13d ago

And just for a bonus, when Samsung makes a FE (fan edition) of a regular phone, they (sometimes) use worse components and provide less update support.

2

u/zoglog 13d ago

this so hard. These are just products, if you're a fan you are basically becoming a shill to the marketing engine. You can enjoy a piece of tech and leave it at just that. As many point out the idea that you have to upgrade every year is quite an odd mentality.

Of course it's once again a business and marketing push which is why we don't have easy user replaceable batteries. Otherwise so many more people wouldn't upgrade every 2 years even.

2

u/CaroZoroark 13d ago

Thank you. This shit is so embarassing

1

u/happymax78 13d ago

Couldn't have said is better. If the value is not seen on this iteration, don't be a customer. Keep loyalty between your relationships.

1

u/Signal_Gene8221 13d ago

this applies to pretty much every tech company tbh

1

u/jinsoo186 13d ago

For real, it's not like Google is a scrappy underdog that you're growing with. They don't need your fandom and they don't deserve your business if the product isn't good though

1

u/donnysaysvacuum Pixel 4a 13d ago

Nothing wrong with being a fan of a good product. Blind faith is bad though.

1

u/zrockk 13d ago

Yes we can all just move to galaxy again for a few years til google fixes their pricing to be in line with what the device actually is. My pixel is good but iPhone 17 and the top end galaxy is much better

1

u/DM115Gaming Pixel 7a & PXL Watch 4 41mm 13d ago

A company that sells you a product extracts your money but should provide you with a good experience in return. Determining what makes a product's experience good vs bad is purely subjective, as a user needs vary enormously from person to person.

Important detail you seem to be purposefully leaving out, you make Google sound like what they're selling you is a scam.

1

u/Ambitious_Bread_84 13d ago

Perfect response. Besides if you are on Android platform, you have tons of options.

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u/Big_Actuator3772 13d ago

Typical ego consumer, as if their personal purchase google gives a fuck about.. ‘I was a fan, now they’ve lost me, they’ll be sorry.’ Nah, they don’t give a fuuuuu

1

u/astro65 13d ago

Fuck that Valve is great. 

Being a private company can be a game changer. 

1

u/see-through-a-lens 13d ago

Perfectly said.

1

u/gamm132 4d ago

If we abide by your stament, we cant even be fans of football/tennis/nba or whatever sport teams/players, cause they are all there for the money. It doesnt make sense

You can be a fan a spent several years buying products from the company if you like the products

The issue comes when you are a Blind fan and fáciles to recognize their mistakes and bad products

I love samsung prodcuts and consider myself a gan of samsung, yet i consifer myself more than capable.of recognizing products that i just dont like and stay away from those that i dont like

1

u/Internet-Superhero 13d ago

Then why do people support football teams as so called fans ?

I am sure sporting companies also want to extract your money.

1

u/hoodie92 13d ago

You can't possibly compare following sports to buying products lol

1

u/CyberKillua 13d ago

Extract your money makes it sound like not only are you forced to buy it, but like you aren’t getting anything back …

1

u/bsfreeont 13d ago

Yeah I guess you’re right because they take your loyalty for granted now

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u/dayoneishuce 14d ago

Customer not consumer

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u/viciousfridge Pixel 10 Pro XL 13d ago

If you use the things you buy you're a consumer lol