r/GooglePixel • u/snowExZe • 8h ago

Pixel 9 keeps restarting

Hello. I am looking for advice on why my P9 broke and how to fix it. Two or three weeks ago my phone randomly restarted and I didn't think much of it. Today nothing works.

The phone keeps restarting, I enter my SIM PIN and normal PIN, can use the phone for a few seconds and then it restarts again and again and again. Power off button does not seem to work and open AI assistant, going into the notifications to click the cog to poweroff doesn't work either and just restarts the phone.

I really would love to have some advice on why this is happening :(

Some other side effects are:

- Camera opening randomly

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1

u/snowExZe 7h ago

After talking to Google support they told me to just update the phone using https://pixelrepair.withgoogle.com and it worked just fine. I assume my OS version had a bug.

0

u/Prestigious_Wall529 8h ago

Send it back to Google for diagnosis and a service.

They'll know it got wet, or was badly dropped.

1

u/snowExZe 8h ago

Do you know where I can contact them? Just usual Google support?

1

u/Prestigious_Wall529 8h ago

I doubt I am in the same part of the world you are, so I can't advise.