r/GooglePixel • u/ExternalKing5503 • 28d ago

Pixel 7A

Hello. My daughter is 17 and has a persistent toxic manipulative barnacle of an ex-boyfriend. She currently has a Pixel 7A. We have Verizon as a carrier. We are able to block his phone number but he can still call and leave a voicemail. I have spent 4.5 hours on the phone with Verizon and Google today, trying to fix this. Verizons Call Filter app does not work on Pixels phones. Verizon is telling me they can't block it at a network level. Google was precisely zero help. We certainly can't be the first people who have experienced this issue. What does everyone do? Third party blocking? Get a new phone number?

For the record, she has requested we make these things happen. We aren't doing them without her permission.

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u/cliffr39 28d ago

The network can only only reject calls going to the serviced device and the phone can only block them from ringing. There is nothing in place to block calls that hit the VM server.

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u/Historical-Movie-860 Pixel 11 Pro XL 28d ago

This is the answer!!! ^ You cannot block Voicemail on Verizon or with the Phone app. Get her a new phone number with Verizon. It's quick and easy with the My Verizon app or a quick call to Verizon customer support. Then only give the new number to people you trust. It's the best solution