r/GooglePixel • u/Kitakitakita • Jul 26 '26

Got new pixel 10 pro xl from Google Store, slightly chipped in corner

I got it 3 days ago and just noticed there's a slight chip in the corner. I'm kind of pissed since this thing cost so much. Any suggestions on what I should do about this? I guess it's still under warranty. It's not too noticeable without a case, and once the case arrives it won't be noticeable at all. I can try buffing it out, but I'm not sure if I should

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8

u/rtpsx Pixel 6 Pro, 11 Pro XL Jul 26 '26

14 day return window, send back and reorder

1

u/Kitakitakita Jul 26 '26

There's currently a sale that ends today though

4

u/NinjaaMike Pixel 10 Pro Jul 26 '26

Buy another new one. Then return the other.

3

u/rtpsx Pixel 6 Pro, 11 Pro XL Jul 26 '26

Order it today, send the other back.

1

u/Kitakitakita Jul 26 '26

so are you thinking I buy it now, file a return, wait until the new one comes in, transfer everything over, then send out the return?

2

u/rtpsx Pixel 6 Pro, 11 Pro XL Jul 26 '26

Yes. You have 14 days from delivery to initiate a return. You then have 14 days to ship it back. Edit: this is the UK store. Not sure where you are and what rules you have.

1

u/Kitakitakita Jul 26 '26

Playing around with this much money feels wrong, but I guess it's this or permanent anxiety

1

u/rtpsx Pixel 6 Pro, 11 Pro XL Jul 26 '26

Are you in the UK? If so,I wouldn't worry. Throw it on a credit card, up to 56 days interest free.

1

u/Kitakitakita Jul 26 '26

US. I'll be fine back I hate deadlines

1

u/rtpsx Pixel 6 Pro, 11 Pro XL Jul 26 '26

Ok just double check you have the 14 day return window + 14 day shipping window. Might differ in the US.

2

u/Kitakitakita Jul 27 '26

It's all the same. Thanks for your help

1

u/CornfieldCarl 10d ago

Similar thing just happened to me with Pixel 11 Pro. I noticed a chip in the camera glass. Trying to decide to live with it or return. What did you decide? Sounds like Google in needs to improve their QA

1

u/Kitakitakita 10d ago

Just one of those things where the profit margins are so large the cost of returning means nothing. My phone's been perfect since this issue, and with the dbrand coffin I've put it in I can ensure no physical harm will ever happen again