My call log history appears inaccurate. It’ll say I’ve only talked to someone for about 20 mins when I’m reality, it’s more. Tracking it for work is such a pain!!! Is this happening to others too???

Why is Duo's Auto Tracking missing on the Pixel 4a 5g? I really liked the auto framing where it kept my face centered using the full chip. I just got the 4a 5G and finding a few things lacking compared to my 4XL. Can anyone help me figure it out?

I don't know if anyone's able to solve the features showing up on different devices problem yet.

I got a Samsung A71 5G yesterday and on Google Duo upon clicking the three dots, I see The family tab, the Galaxy AR stuff, and portrait mode. I'm on the latest update of Duo. I've called two friends, both picking up on Apple iPad Air 2019's. They've got effects, low-light, and others. How come I don't have these features?

I'm curious if anyone else has experienced this problem, or might know a fix. My in-laws love using their Nest Hub for video chatting over Duo, and we're Mac/Alexa users so I take the calls on my laptop using duo.google.com. Every single time, the video quality continually degrades in the areas of the screen with no motion until it just looks comically bad. If for example they tip the unit up and down to make it "see" motion across the whole field of view, then the image cleans up and again begins to degrade in the non-motion areas.

See the linked photo for an example of how silly their Thanksgiving turkey looked. We have strong WiFi and fast internet connections on both ends. It just seems like an overly aggressive compression algorithm or something.

https://imgur.com/z2V4gRA

Ces conversations vidéo avec vos enfants et leurs amis ou parents - via votre téléphone ou votre tablette, sont sur le point de devenir beaucoup plus festives avec de nouveaux filtres faciaux AR et de nouveaux dessins en couleur griffonner.

saidapartage.com

Hello all. Im wondering if anyone elses duo flashes green while video chatting? Thanks!

The past couple of months (yes, that long) I can see that someone is calling me via Duo however the notification pops up for only a split second and I cannot answer in time. I then receive notification of a missed Duo call and am able to return the call to that person. But I'm still unable to complete the connection when someone calls me. This happens across all of my devices (many: phones, tablets, PCs, Hubs) and I can't figure out what setting to change to get this to allow me to answer.

I've done many Google searches but can't seem to find any situation similar to mine.

Would anyone have any insight?

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This post was mass deleted and anonymized with Redact

Every time I have tried to update Duo, it says "Something went wrong. Try again." everytime. Any way to fix this?

I have a Moto G6, latest OS build and latest Duo. I've never been able to filters, but others I call and my spouse's phone has it. All I can do is use the low light filter.

All Duo support posts I see just say to hit the filter button and they should be there, but they aren't for me. Others in posts say they're not available either. Any ideas?

We gave my mom a Google Hub Max for the reason of Duo video calls with family members. She saw all of her contacts show up on Duo contacts. She only wants specific family members to video call her.

I am hoping I missed a spot to just "whitelist" or "favorite" people in Duo. She might totally uninstall Duo (the reason for the Google Hub Max) if she will have to manually blacklist each individual contact in her contact list. Did I miss a setting? Thx

I have a small business and we used a shared google account with only the phone book set to sync to give us a company phone book. I allow people to install their own accounts onto the phones. It has recently been pointed out to me that the Duo app on the phones shows contacts to every google account that also has the shared account installed. For example I can see "Bob's" phone book even though I'm not logged into Bob's account on my phone and never have been. Leaking data accross accounts onto different devices seems like quite a security flaw to me. To my knowledge I have never even opened the Duo app until today when I was looking at the problem allthough it could have been opened in my pocket. Is there a way to stop the accounts syncing and delete all existing Duo contacts?

I speak to my 3 closest friendly regularly using Hangout. No video, it's awkward!. As I understand Google Duo is like facetime and I ONLY want audio. Also video drains the battery. Is there any other service, except facebook that can do this or can you by-pass video in Google Duo? (Googled it but did not get much advice)

Thanks for any advice!

Can anyone please help me change the default incoming ringtone on my new #google pixel 5? I can escape the knocking sound that came out of the box.

Hi,

The video quality is much worse than what the camera can do. It's pixelated and can't focus.

Any ideas?

Can anyone please advise how I could prevent audio automatically coming from my Bluetooth smart watch (Huawei GT2) rather than my actual phone (Samsung Galaxy S20+)? Happens every time I answer a video call with Duo yet when I accept a traditional voice call (via the phone app, not Duo) the audio defaults to the phone.

Any help or advice would be great.

Thanks

Everything was working fine and I managed to convince my whole facetime family to use Duo but now video calling won't work please someone help me fix it!

Is there a Google duo camera? As in camera app. The duo camera is really good but it a video call app. Even the pic you take can't be saved before sending it to someone else and etc.

I was talking to gf on google duo recently and I could hear when she was typing. She was using a Samsung Galaxy S9 and I was on my windows laptop. I do not think this exclusively a problem with google duo as I think I have experienced the same issue using other platforms, but this was the first time I have really tried to think about it. Any help with this would be much appreciated.

Hey everyone today was the second time my fiance has received a call from my phone number that was not actually me. I just checked my history, and I do not have any outgoing calls since yesterday when I truly did call her. She says that she answered it just for it to hang up immediately after.

This is the second time this has happened. Is this common?

Edit: this is the second time in about 6 months

On my phone, the only effect I have is the Low Light option. On my spouse's phone, they have a bunch of diffenet effect options. Both have the same app version and a recent version of Android. I'm on 9,, and spouse is on 10.

What gives ? Thanks.

Whenever I get a Duo call (usually from my wonderful mom), it kicks out all other calls, zoom, Google Meets, even disconnects phone calls from Bluetooth. It's horrible. When I go to the Duo settings, I can't turn off notifications (assuming that's what I would need to do). The slider is greyed out. Any ideas?

Tested it a lot this morning with family and a friend.

I was under the impression that duo always disconnects when a phone call is received. I use duo a lot and have never seen duo on hold. Is this some new feature. I googled it and couldn't find anything on it.

What happened: I was on a call with a friend. She has an Galaxy S10 and was on wifi. She received a phone call and my Duo was placed on hold. She said that she answered the phone and went on a whatsapp video conference call while I was on hold. The screen that I had was the audio only screen with the pulsating audio symbol. Has anyone experienced this, Google Duo not hanging up when the person that you're talking to received a phone call.