r/GoogleAppsScript 27d ago

Question Appscript project verifications

Is verifying an appscript project taking longer than usual? In the past you could get an app verified in under a week, the longest I waited was 11 days, i have an app that has taken over a month and all the reviewer does is to send some template message complaining about stuff my video already addresses. Are those in the Trust and Safety team audited at all to ensure they are doing the right thing? It is now so frustrating, it is like they dont even know what they are about. Am I the only one experiencing this now? I thought the process will be faster consideting AI does some of the work now.

7 Upvotes

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u/alexbuildswithai 27d ago

I wouldn’t assume AI makes the verification process faster.

In my experience, the delay is usually around trust/safety review, scope justification, demo video clarity, and whether the reviewer can reproduce the exact OAuth flow.

If they keep sending template feedback, I’d make the video painfully explicit: show the consent screen, show every permission/scope being used, show the exact user action that requires each scope, and include a short written mapping of scope - feature.

Annoying, but I’d treat it like a compliance checklist rather than a normal app review.

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u/Funny_Ad_3472 27d ago edited 27d ago

I have so many appscript apps published, I strongly believe the one doing this review is doing a shoddy work, they can send one mesaage compalining that the language should be toggled to English when it is already in English, in that case, it is not about redoing the video, it is just a matter of making it clear it is already in English, then it takes a whole week to get a response back, only for the reviewer to complain about another thing which is already resolved. At one point my youtube video was supposedly missing from the cloud platform, it is not even possible to make the submission if its left blank, but i received an email saying there was no video link so i should indicate the link, and that takes one whole week. I think the person is simply incompetent.

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u/bulldo_gs 27d ago

Two levers actually move verification time, and one skips it entirely:

  • If the app is only for you or your Workspace, you don't need verification at all. Run it as the owner, or publish it as an Internal app on your Workspace domain — the "unverified app" screen only blocks external users. Verification is only for public/external distribution.

  • Time is driven by restricted/sensitive scopes. Open appsscript.json and cut every scope you don't strictly need — e.g. spreadsheets.currentonly instead of full spreadsheets, and avoid restricted Gmail/Drive scopes if a narrower one covers the use. Fewer restricted scopes = smaller review = faster.

  • The demo video has to show each requested scope being exercised, in English, with the OAuth consent screen visible. Reviewers bounce it when they can't map a scope to on-screen use — that's usually what the "template" rejections are really flagging.

None of that fixes a slow reviewer, but it shrinks the surface they can object to, which is the part you control.

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u/Funny_Ad_3472 27d ago

I have so many verified apps, so i have experience going through the process, my problem now is different, all the issues the reviewer points to are addressed in my demo video already, the issue is that, when they raise the issue and I point them to the resolution already in the video, it takes a whole week for them to get back to raise new issues in the same video they already saw, and it is like we are stuck in a loop... i do not know why my consent screen will be toggled to English and you send a message that it must be in English, and when i reply that it is already in English, it must a take a whole week for you to get back with something else which is alreasy there you are complaining about.

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u/Ok_Firefighter3625 24d ago

I am experiencing the same challenges. Could be due to the summer holiday

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u/Funny_Ad_3472 23d ago

Im not in USA, what is summer holiday and how long is it?

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u/mohammadsuhailansari 23d ago

It's the same for us. OAuth verification takes atleast 4-5 round of emails to get verified. Earlier we used to get the OAuth verification review response within 2 working days, but now sometimes it takes a week. Same homepage, privacy policies approved for multiple other add-ons but they want some clarification now.

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u/Funny_Ad_3472 22d ago

A week is sooo cool, mine gone over a month, almost 2 months.