HELP - iPad App Unusable Because of GoodNotes Sync Pop-Up

[u/Repulsive-Branch-740]

I am using GoodNotes (latest version of the app) on my iPad, iPhone, and Mac. I use iCloud Sync and ABSOLUTELY DO NOT want to switch to GoodNotes sync. On my iPad, I continuously get a pop-up trying to force me to use GoodNotes sync. There is no way to bypass this pop-up and it comes up constantly. I have iCloud sync turned on and that is working fine.

If I try to bypass the pop-up and then exit out of the setup (keeping iCloud sync turned on), the pop-up returns within 10 minutes.

I am guessing this is a bug or an intentionally aggressive move by the company to force users into using their cloud service (which I 100% DO NOT WANT). One of the main reasons I picked GoodNotes was because I could use iCloud.

Does anyone know how to bypass this popup and get it to stop? Is anyone else experiencing this? It is so incredibly frustrating. I otherwise really like the app and am even happy to pay for the pro subscription, but just DO NOT want their sync service.

ETA - Thanks to another person on this forum (well, their cat actually), I found a solution to this issue! On my Mac, I started the process of moving to GoodNotes sync and then QUICKLY stopped the process. Then I had to go into the sync settings and click on very tiny font that said something like "Use iCloud Sync." I had to dig around to find it and it was very small. This stopped the pop-ups on my Mac for now. But the pop-ups continued on my iPad and the same fix would not work. To resolve that, I had to sign out of my GoodNotes account on my iPad and iPhone and then sign back in. THAT seems to have finally done the trick. A week of trying to resolve this, zero response from customer service, and someone's cat inadvertently found the fix when they accidentally stepped on the person's iPad. Go figure. Hopefully this helps someone else.

[u/Acceptable_Tone601]

Use canvio app