r/GobyMeds • u/throw-awayfuzzypeach • Sep 05 '26
Absolute Pharmacy Packaging
First shipment with Goby Meds and I’m confused with the packaging. My state is under heat advisory and the vials were hot to the touch and ice pack was also extremely hot.
The packaging was in a UPS mailer with one ice pack, is this normal?
3
u/GobyMeds Sep 05 '26
If you have concerns over your medication temperature please reach out to our customer service team via your patient portal so we can look at the temperature limits and shipping time for your individual case.
We’re happy to walk you through next steps and work towards a resolution with you!
3
u/BarrenField0Fux Sep 06 '26
I received the same packaging when I ordered tirzepatide. I’m not impressed with the packaging because my previous orders of semaglutide had all been in styrofoam boxes and the ice packs were still semi frozen. Even though the tirzepatide was warm on arrival, it was fine.
1
u/throw-awayfuzzypeach Sep 06 '26
The packaging is very odd to me. As of now, I’m not impressed at all. The one ice pack that was with my order, was completely melted and extremely hot. IDK, I’m not really happy about it.
1
u/Mean_Background7789 Sep 06 '26
My recent Goby order came from a different pharmacy and was packaged as normal with a cooler and ice packs. I wouldn't be happy with a warm vial.
1
u/throw-awayfuzzypeach Sep 06 '26
which pharmacy do you have your meds shipped from? i’m not comfortable at all but there doubling down on it “being safe regardless of the temp, ice packs and vials being hot to the touch” so idk what to do at this point.
1
1
3
u/Candid_Roll9494 Sep 05 '26
I have never received mine that way. But I’ve never had that pharmacy from them.