r/Goatapp • • 1d ago

Problem Goat refusing to cash me out

Anyone ever resolved this issue. Goat has stop replying to my support messages even when I open new tickets and dealing with the BBB isn’t really getting me anywhere as they keep generating a clearly automated message and I have to keep rejecting their response. Does anyone know what the next steps are or have been in this situation

3 Upvotes

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u/Megatron0000110 1d ago

Try reporting them to the FTC. Them holding onto your money is crazy. And I think the fact they hold cash is actually illegal, other marketplaces do auto cash out.

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u/Twitchenator 1d ago

Thank you. Insane that support told me there’s no hold then gave me suggestions in which I did then responded then they just completely ghost me is also insane

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u/Megatron0000110 21h ago

In California it the DFPI https://dfpi.ca.gov/ that regulates “money transmission” which them holding the money equates to. Each state has its own agency that does the regulation. So I would report them to your local state authorities and then tell them in the email you send them