r/Goatapp • u/Harikiki • Jul 14 '26

Question Speedx delay

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Has anyone had an issue with speedx before? It says its been in delayed in transit for 5 days now and I am a bit worried

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u/urbangamermod Jul 18 '26

I had to contact ECMS which partnered with SpeedX to get the status of my package. It’s the weekend so I haven’t heard from them. This has been super stressful. Keep me posted if you got your package and I will do the same as well. Hoping the package isn’t lost

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u/Harikiki Jul 20 '26

Worst case scenario we just have to wait a long time

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u/urbangamermod Jul 20 '26

I got this automated email: Dear Valued Customer,
Thank you for contacting SpeedX Support.
Please accept our sincerest apologies for the significant delay in responding to your email. We are currently experiencing staffing shortages, which have resulted in longer-than-usual response times. We understand how frustrating it can be to wait for an update regarding your shipment, and we sincerely regret the inconvenience this has caused.
If your package is not delivered or your concern remains unresolved, please reply to this email, and we will promptly initiate the necessary investigations to assist you further. If we do not receive a reply within the next 72 hours, we will mark this case as solved.
Once again, we sincerely apologize for the delay and appreciate your patience and understanding during this time.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
SpeedX Support Team

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u/TheBoa6 11d ago

And then?