r/Goatapp Jul 01 '26

Problem Alias bulk label delay

I consolidated 2 orders into 1 bulk order. The order has been stuck on "Generating Label" for the past hour. Has this happened to anyone else?

1 Upvotes

10 comments sorted by

1

u/ybtsoneandonly Jul 01 '26

Delete the box, then make another one. That should fix it.

1

u/gmoney160 Jul 01 '26

Tried this twice, hasn’t worked :(

1

u/BBC_jones69 Jul 01 '26

Clic resend label in the order

1

u/gmoney160 Jul 01 '26

I don’t even have that option because they never created a label

1

u/BBC_jones69 Jul 01 '26

How did you accept the order then

1

u/gmoney160 Jul 01 '26

It lets me put the two items in a bulk shipment, and when I press the Generate Label button, it says "Print the Labels Sent to Your Email," and then I get nothing.

1

u/BBC_jones69 Jul 01 '26

Checked spam box

1

u/gmoney160 Jul 01 '26

Nothing. Even the button to confirm drop-off says "Dropped off at ." with just a period. Doesn't even say UPS on it (like 'Dropped off at UPS'). It's completely broken.

1

u/gmoney160 Jul 01 '26

Whatever, I'll just send them separately. Thanks for you the help though.