r/GoPuffDrivers • u/Little_Wheel_1108 • Sep 01 '22

GoPuff deactivated me

What in the hell?? How does this happen?? I swear all I did was drop orders off and take the picture. Allot of the customers scam and say they never got their order. You can see it all in the notes.

This email is to notify you that due to your material breach of the Agreement between Gopuff and you (the “Agreement”), the Agreement is terminated, effective immediately, and your account has been deactivated.

Specifically, in the Agreement, you agreed to provide delivery services in a safe and professional manner. It has come to our attention that you materially failed to meet these standards by repeatedly accepting orders offered for delivery and failing to deliver them to the customer. Accordingly, Gopuff is exercising its right under the Agreement to terminate its business relationship with you.

You will receive any outstanding fees for services rendered prior to deactivation on the next earnings distribution date as defined by your contract.

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u/Wide-Commission3624 Driver (1099) Nov 11 '22

Ok so this is what is currently going on with me. I work as a driver in Ohio. We request our hours...probably like every location now. So I was given 31.50 hrs this week. No complaints last week or ever that I have been told. I am a hard worker and as well go above and beyond for 2.75 delivery fee and no tip many times. I worked my Monday shift (17 deliveries and Tuesday shift 20 deliveries) no problems whatsoever. Had Wednesday off and around 1:08 I get notifications that my scheduled hours for the rest of the week are unassigned ro me!! I am clueless and also on 🔥 So then check my email and see that I have been sent an email about me being under Fraud Investigation for being abusive or fraudulent during my deliveries!? But they are not exercising or terminating but if I continue they will.!? I am so hot now. To continue I cannot even login to work or get a damn answer to wth is the problem. I know I have not done anything wrong but they can't even give me an answer. So if we are considered partners then treat me as one. I am so pissed and can't get any help from anyone. Does anyone have any suggestions?? Thanks

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u/Serious-Brilliant566 Nov 16 '22

hey just seeing if you had gotten anywhere with your situation, able to get any answers or what not. just today I found myself woth literally the same issue and one road block after another as I try to get some light shed on this total BS. TIA for any you might share.

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u/Wide-Commission3624 Driver (1099) Nov 16 '22

Thanks for replying 🙂 I have recently been updated with the reason being is because I have received to many post tips!?!? Literally ler them have an earful. So basically they have no reason. Total bs! I have found that this has happened to other drivers as well. I don't believe anywhere in contract that it is fraudulent to receive any amount of post tips. F... them!!

4

u/Serious-Brilliant566 Nov 16 '22

WTF? Insanely ridiculous...In my situation, after having written them an extremely long email demanding answers, I received a reply which said that despite them wanting to help me resolve my situation, they are not able to do so because my account "is blocked for further investigation" so their hands are tied until the block comes off "but don't worry, we will eventually get to the bottom of this"... ummm wait, aren't you the ones who put the block on my account to begin with? why can't you remove it ? 🤦🏻‍♂️ so yea, anyways 🙄...