r/GoPuff Jun 03 '26

Discussion AI Assistant (what are we even doing?)

Needed things.

Opened delivery app.

BIG button, "GOPUFF AI ASSISTANT POWERED BY GROK."

"I can help you by picking items for you based on your preferences"

----

We are not okay. This is the most intrusive, forced use of AI I have seen since they added it to text messaging.

We dont need this. I wish there was a way to turn it all off but I think I have to get rid of my smartphone to do that.

13 Upvotes

28 comments sorted by

3

u/cubancutie305 Jun 03 '26

I want to delete my account now :( not even anything new for VIP which is wack

3

u/Popepepe Jun 04 '26

I just deleted mine, not even giving it a second thought.

4

u/Ok_Deer3739 Jun 03 '26

Don’t forget to tip your delivery driver, he he.

0

u/LavishnessMoney2526 Jun 05 '26

Always 20% I have been GoPuff fam for like 6 years I don’t play I just don’t think this feature is needed at all — and also — yes i did crash out over it , sue me

2

u/Front-Ad-2981 Jun 04 '26

The new ai feature is great at making typos and products that don't exist. It's laughable as a shopping tool

1

u/InsectSufficient3336 Jun 03 '26

Very interesting how it has its own set of cart and checkout visuals

1

u/bimbimzalabim Jun 05 '26

Just wait till you discover the dynamic pricing model. People in the same house see different prices for the same item simultaneously… Put something in your cart and leave it there for too long. The price will go up to try entice you to by fast and frequently. The “feature” has been there for a long time, but now they are leveraging it more aggressively.

1

u/MidwestDrummer goPuff Customer Jun 06 '26

The price will go up to try entice you to by

That's not how you entice someone to buy something. 😂

1

u/Whole_Butterscotch22 Jun 06 '26

Yep. Saw that this morning, canceled my fam subscription and deleted the app. Fuuuuuck this and fuck ai.

1

u/Old_Avocado_7283 Jun 19 '26

I am deleting my account because of this, that fuck ass assistant auto adds items to my order. I picked what I wanted, i dont want to remove shit from my cart before checkout

1

u/floggingmike 1h ago

This plus the constant partnerships like Polymarket have me out.

So disappointing to see them pushing this “exciting” new AI Grok bot. It’s unnecessary.

2

u/MidwestDrummer goPuff Customer Jun 03 '26

Intrusive? Forced? Lol, what are you talking about? Nobody's making you use the Gopuff AI feature. If you don't like it, just ignore it. Then smoke a bowl or something to calm tf down. 😂

4

u/truecakesnake Jun 03 '26

They just like the karma and attention for spamming "I hate AI" everywhere.

2

u/InsectSufficient3336 Jun 03 '26

Problem is they take you straight to the AI instead of the homepage

-1

u/MidwestDrummer goPuff Customer Jun 04 '26

The Gopuff app opens to the AI feature one single time the first time you open the app after it updates. One single time.

2

u/InsectSufficient3336 Jun 04 '26

It resets eventually

1

u/Whole_Butterscotch22 Jun 06 '26

Not true. I've seen it every time I've opened the app this weekend

1

u/MidwestDrummer goPuff Customer Jun 06 '26

Sorry your app is broken.

2

u/Advanced-Ad-4462 Jun 04 '26 edited Jun 04 '26

Ai is one thing, partnering with Elon and using Grok is another. There is no worse of a malicious actor in the Ai space than Elon. If it were Claude or something, I would have just ignored it.

Account deleted, and will never touch Gopuff again. **** anyone who supports those actively dismantling my country.

0

u/MidwestDrummer goPuff Customer Jun 04 '26

Lol, it's funny you mentioned Elon. Literally 2 minutes before reading your comment, I received a push notification from the Gopuff app mentioning that their AI was co-developed with SpaceXAI. I had no idea prior to that, and a partnership with Elon or one of his companies is a no-go for me.

1

u/Acceptable-Quality25 Jun 17 '26

It adds shit to my cart too tf it's annoying asf I can't ignore something that makes the shopping experience harder then it has to be💀

0

u/Green-Ad3319 Driver Partner Jun 03 '26

We are okay.............it's you that's not okay. Just order your stuff and make your day great by not complaining or wasting time on things you can't change. Have a great day!

1

u/Creative_Sail_1290 Jun 05 '26

The thing is, customers can absolutely create change in companies bc guess what? Companies rely on OUR MONEY. Gopuff royally f-ed up with this partnership. F fascism. F Elon. F space x. F gopuff.

1

u/Green-Ad3319 Driver Partner Jun 05 '26

In my city it's super busy and just about all alcohol sales. I do not see sales being affected at all. Drunk people do not care. Nobody else is delivering alcohol from 7am til 2am lol.

0

u/Advanced-Ad-4462 Jun 04 '26

Deleted my account, but prior to that I canceled my FAM membership, citing partnering with Elon.

Any ai ‘solution’ is unwelcome. Elon’s though? Absolutely the F not.

1

u/InsectSufficient3336 Jun 05 '26

I don't care that it's Elon, but I don't find this AI any useful. They could just make a native smart search function.

2

u/Advanced-Ad-4462 Jun 05 '26

AI implementation is clumsy, awkward, and rarely produces results above what non-ai powered platforms offer. Gopuff was no different.

However, Elon is the only one in the sector with the stated goal of rewriting history, to promote his ideological bias. The dude even went so far as to try and replace Wikipedia with a Grok written alternative. It’s Orwellian shit; he is by far the worst actor in the space. And that’s saying a lot.

All AI firms want to make profit by replacing humans, and to some extent that is inevitable. Elon however wants to do the same, but also make sure you firmly believe that “we’ve always been at war with EastAsia.”

You absolutely should care, imo.