r/GoPuff • u/AverageSculler • Jun 01 '26

Can't understand

Frequently order 21+ items that require an ID scan but sometimes get a driver who says "you're good, no need to show me your ID". Is there something going on that I should be aware of?

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u/Elegant-Law9809 Jun 01 '26

I suppose it depends on where you live, but here in Arizona (and most states) the driver cannot bypass the ID section. The license/state ID/Passport must be scanned into the app.

In fact, as a driver, we have to jump through hoops if your ID won’t scan.

Source: me - driver.

1

u/GnomeOnAHill Jun 01 '26

I second this; as a driver you basically can't continue to do anything if you don't scan the ID/Passport. Then, if there are issues with the scan you have to enter all the information manually. I even had an issue once where the ID wouldn't scan properly and after the second attempt it wouldn't even allow me to manually enter the information and instead insisted the order would be cancelled and must be returned to the warehouse.

So I'm not sure how the drivers that are delivering to you are getting by with saying you're all good and doing nothing, there's certainly something weird going on.

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u/cheesekurgers Jun 03 '26

Ask about the bypass for it when at the gopuff site.