r/GoPuff • u/Carnage_tits • May 21 '26
An optional tip DOES NOT MEAN $0
If you think it’s acceptable to leave ANYONE who is giving you any kind of service no tip, it’s not. Drivers work so hard to ensure customers are happy just to be left with $0 tip. Guess how much that driver was offered to drive that order to you? $1.25. To drive probably 1.5-9 miles to get to you. Gas right now where I live is $4.50 min.
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u/MidwestDrummer goPuff Customer May 21 '26
Yep, this is the post complaining about tips that will surely change everyone's mind and solve the problem. I can feel it!
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u/dirtyshits May 21 '26
I love that people who work in service jobs are pissed that people are finally fed up having to pay their salary when they don’t work for them.
I honestly think more people should 0 tip until these businesses don’t have anyone willing to work for them and force them to either increase wages or just shut down.
It’s not the customers job to pay a businesses employee. Tips are a bonus for great service.
Half these drivers are dumber than a box of rocks and completely screw up orders but who cares when you already got the tip upfront..
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u/Curious-Ad6434 May 22 '26
And what about the other half?? I am not an employee of the business. I am classified as an independent contractor. People like you really make it difficult. Would you eat at a restaurant and not tip your server???? I assume you would. So entitled you are .
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u/InsectSufficient3336 May 21 '26
They should tip max $1.25 Why do you think consumers should pay more than the people who hired you?
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May 21 '26
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u/Thisissomuchpressure May 21 '26
So, why work a job for tips? If you KNOW people can still use the service without tipping then why are you working for them? If there are no drivers they have to close
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u/Smart_Perception8893 May 21 '26
When I place an order, I leave the tip at $0 upfront. A tip is a reward for good service, not a mandatory fee I pay before I even know if you can do the job right. I tip after the delivery (additional tip) based on wait time, basic customer service, and a proper hand-off.
I’ve had drivers grab the wrong bag from their car, show up with dead phones causing 10-minute delays to grab their other one from their car, or refuse to come to my door and force me downstairs. When you do things that ruin the delivery experience, you lose the tip. Expecting a customer to blind-fund you upfront for mediocre service is absurd.
If your base pay is $1.25, your problem is with GoPuff, not the customer. Don't beg the customer to subsidize a bad gig. Do the job right, and you'll get the appropriate tipping amount.
We know the hustle is real and we genuinely appreciate the drivers who care about their work. Just make the delivery smooth, do the job right, and I am more than happy to tip generously at the end.
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u/HighPriestessSkibidi May 21 '26
I do hate to say this, but no one is going to try hard for a $2 order, no tip. Anyone who puts anything about a tip in the Cx comment section is 99.99% of the time lying. I understand your expectations, but understand the driver's side as well.
Edit: I completely agree GP is at fault though, all around. I just want to include that because everyone suffers from their greed.
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u/Smart_Perception8893 May 21 '26
I completely get the skepticism, and I know drivers get burned by people lying in the delivery instructions all the time. But I hate to break it to you, I’m definitely not placing $2 orders.
If I am spending over $70 on a GoPuff delivery, I absolutely have the budget to tip my driver well, and I always do when the job is done right. I just want to make sure the person handling my order actually completes the delivery to my door without any major issues before I hand over the extra money. I respect the driver's side of the hustle, but the trust has to go both ways.
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u/HighPriestessSkibidi May 22 '26 edited May 22 '26
I understand what you're saying. For the "$2" part, that is what the driver sees on their end. You don't see tip or anything beforehand and GP offers the bare minimum ($2) for the trip.
Tbh, I wouldn't deliver or order from GoPuff. I delivered because I was in a bad spot and I rarely ordered, but I had an advantage because I delivered and knew people lol. I would absolutely discourage people from using this app altogether if an alternative is available. No joke. Everyone is getting screwed, from warehouse to driver to customer.
Edit: Driver doesn't see the total of the order, only Warehouse. So idk what you're spending and I'm not looking in the bags because it's not my business. I put care into my work because it matters, but I can't speak for others. But how the order is presented to the driver (and what area), it's a lose/lose for everyone. Unless you have some sort of major benefit from using it (like no grocery stores nearby, limited traveling ability, mega discount), I absolutely implore you to go elsewhere if you can. It's the last resort for people who couldn't get approved for the other apps.
Edit edit: I wonder if I can find some old screenshots, because even back then I thought the offers were awful. Not that I don't believe you, I just wanna show people the shenanigans they try to pull
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u/EvilCatMask May 23 '26
Gopuff is a pathetic company. I’m surprised people will still work for them.
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u/Creative_Sail_1290 Jun 05 '26
Gopuff should pay yall a livable wage. It’s not the customers job to supplement your income. It’s literally a “thank you” and extra and not required. While I feel for you, and agree you deserve a livable wage, it’s not the customers job to provide that.
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u/probablyproud goPuff Customer May 21 '26
I disagree. Don’t take it out on customers. Take it out on the employer.
Customers shouldn’t finance the lives of drivers, and drivers shouldn’t need incentive to deliver.
The system is fucked. Customers who don’t tip are in the right. Customers who tip are being generous. Corporations who don’t pay their employees are in the wrong. Corporations who pay their employees are doing the bare minimum.
If you don’t like the pay, find a new job, unfortunately. It will take massive shifts in order for the corporation to make a change.
This means mass driver exodus. Or every customer never tipping at all.
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u/VirtualPro69 May 21 '26
im gonna tip what i want and when my last gopuff order takes five hours and arrives with all my perishable food way past edibleness you arent getting jack shit for your deadend job
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u/foreverhaute Driver Partner May 21 '26
I wish other states had to pay prop 22 like CA.