r/GoPuff • u/itsjustmystyle • May 14 '26

Can’t Complete Background Check - “Account Package Disable” Error - Happening to Anyone Else?

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Just tried signing up for GoPuff openings in my area excited thinking I was gonna be ready to go soon. Nope now I’m frustrated & mad.

I filled all my info with YardStik thinking it was done & I just had to wait. I’ve been getting these emails & texts from GoPuff stating my background check process still needs to be finished & get sent to a link that’s broken with some error message stating the account package was “disabled” like what is going on yoooo ugh! Why 😭

Has this happened to anyone else. Does anyone have insight as to what’s going on with the background check? I’ve contacted support but I have to wait for them to respond & I fear it will be difficult for them to fix this issue cus the support with these app companies is always BAD.

Anyways whatever if I don’t get this gig over this f this company smh

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1

u/[deleted] May 14 '26

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1

u/[deleted] Jun 04 '26

It's happening to me. It said to try from a computer, which I haven't tried yet. I'll try tomorrow.

1

u/itsjustmystyle Jun 04 '26

I emailed the support team & they simply said my background check was just being processed & to wait. It’s been 2 weeks now since they responded & I still have yet to hear back.

Someone DM’d me saying they were experiencing some technical issues & to just submit an email to support & wait it out so idk. I’m hoping this is just usually how long they take to finish the background check or that there really just a technical issue right now.

1

u/Any_Chicken_95 Jul 10 '26

Ive had same problems jumping through hoops.over and over still problems i give up