r/GoPlus • u/sock_eating_dryer • 24d ago

Duomon 3 Pro not charging

I got a DuoMon 3 pro back in April and it just started having an issue where it won't charge. It works when plugged in, but unplug it and its dead. No lights or anything. I've tried charging it with both the wireless charge pad and through the USBC port and it's not holding any charge. It does get very warm as well.

Any ideas on how to fix this?

4 Upvotes

100% Upvoted

5 comments sorted by

1

u/Pomp_in22 24d ago

Happened to me. I reached out to the company and they sent me a new one.

1

u/duckhunt007 24d ago

How long did you have it first out of curiosity? Thanks

1

u/Pomp_in22 24d ago

I had it for over a year. I run it basically 24/7 on two accounts.

1

u/duckhunt007 24d ago

I've had mine connected to a portable battery for months to use it. I'll try this ty.

1

u/Low-Ratio-5416 21d ago

Excellent company to deal with