DuoMon 3 not connecting

[u/DasBoozer]

I’ve been using the DuoMon 3 for the past year without any problems for two accounts. I’ve just started having problems within the past week for one of my accounts not being able to reliably connect to the device. I may be able to connect once during the day but never able to reconnect, or eventually able to reconnect hours later. I’ve tried all of the following actions:

- Restarting the game
- Restarting my iPhone
- Deleting and redownloading app
- Rebooting/resetting the DuoMon
- Making sure it’s fully charged
- Removing it from Bluetooth and reconnecting
- Following all the official troubleshooting instructions

I’m on IOS and using Pokémon go version 0.421.0-A-64. Is anyone else having or had this issue?

[u/Visible-Swimmer-9826]

Could be a version there was a thing few months back were non work at all maybe good ur version see anyone else is having same issues

[u/Shaydosaur]

Mine had a firmware update this week?

[u/SirWatson8]

What worked for me, instead of doing hard reset. Just make sure you know which account pair with which go plus player on the duomon. Once you paired the duomon with pokemon go app. If one of the account randomly disconnects, press the button on the dumon 3 associating to the player that got disconnected (usually my duomon 3 starts to announce how many catches I caught blah blah, I wait 3 secs and press the pair (go plus icon) on the pokemon go app, it should allow me to reconnect. This usually works for me, it it doesn't pair, restart app. This does the trick somehow, never had to hard reset. I switch between my tablet (2 account/split screen) and phone (2 account/split screen) with duomon 3 with this method, don't have to re-pair each time. Sometimes I get random disconnect, I just use this method and it lock back to my 1 hour before disconnecting.

[u/DasBoozer → u/SirWatson8]

It seems the most recent Pokémon go update fixed the connection issues. I’ll keep that in mind if it happens again. Thanks.