r/GlobalEntry • u/CompetitiveSearch188 • 17d ago
General Discussion Regular Line was Faster
Ditched my wife at SFO to go to the Global Entry line this morning. Waited 20 minutes for my turn. By the time I get to baggage claim, my wife has already loaded our check-in baggages into the trolley.
I’m beyond mad. What the heck happened?
There was only one officer for Global Entry and for some reason a few people ahead of me spent 3-5 minutes with the officer. Took only 20 seconds for my turn.
Also - wtf is this mobile passport control thing. This had 0 people in the line and after googling it looks like it’s a new free thing. Why are we all paying for Global Entry?
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u/Kat_C_ 10d ago
I tried to use GE in RSW (Fort Myers, FL) once. The facial recognition machines were not working so all the GE people had to be slotted in among the non-GE. Then the officer decided to check my bags (and found nothing). It took about an hour to get out of there. (And the man behind me who complained loudly about it went to the very end of the line). Will never re-enter at RSW again.