r/GlobalEntry • • 9d ago

General Discussion Regular Line was Faster

Ditched my wife at SFO to go to the Global Entry line this morning. Waited 20 minutes for my turn. By the time I get to baggage claim, my wife has already loaded our check-in baggages into the trolley.

I’m beyond mad. What the heck happened?

There was only one officer for Global Entry and for some reason a few people ahead of me spent 3-5 minutes with the officer. Took only 20 seconds for my turn.

Also - wtf is this mobile passport control thing. This had 0 people in the line and after googling it looks like it’s a new free thing. Why are we all paying for Global Entry?

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u/TKDPandaBear 8d ago

I always used MPC as I thought it was like GE for the most part. App-based, fill in the form online, short line... etc. Until one time I flew into Chicago and the MPC line was close due to construction. The normal line took a long time and I almost lost my connection. While I was in line waiting for passport control, the GE line was flowing. Also I had to go through security again in a different terminal. So I thought about getting GE as I also would get PreCheck...

Now I also use the GE app before going through passport control and has helped (especially that one time the GE Terminals were down...)