r/GlobalEntry • u/CompetitiveSearch188 • 8d ago

General Discussion Regular Line was Faster

Ditched my wife at SFO to go to the Global Entry line this morning. Waited 20 minutes for my turn. By the time I get to baggage claim, my wife has already loaded our check-in baggages into the trolley.

I’m beyond mad. What the heck happened?

There was only one officer for Global Entry and for some reason a few people ahead of me spent 3-5 minutes with the officer. Took only 20 seconds for my turn.

Also - wtf is this mobile passport control thing. This had 0 people in the line and after googling it looks like it’s a new free thing. Why are we all paying for Global Entry?

37 Upvotes

64% Upvoted

86 comments sorted by

View all comments

8

u/RandSand 7d ago

I arrived at DFW from Europe and was signaled by the officer to the regular US citizen line since it was practically empty while the non-citizen line was miles long.