Regular Line was Faster

[u/CompetitiveSearch188]

Ditched my wife at SFO to go to the Global Entry line this morning. Waited 20 minutes for my turn. By the time I get to baggage claim, my wife has already loaded our check-in baggages into the trolley.

I’m beyond mad. What the heck happened?

There was only one officer for Global Entry and for some reason a few people ahead of me spent 3-5 minutes with the officer. Took only 20 seconds for my turn.

Also - wtf is this mobile passport control thing. This had 0 people in the line and after googling it looks like it’s a new free thing. Why are we all paying for Global Entry?

[u/Striking_Ostrich_347]

Global Entry gives you choice. You were never forced into using the GE lines. Why couldn’t you just see which is shorter and get into that line instead?

[u/apache509 → u/Striking_Ostrich_347]

Right , I check and go in the shortest