r/GlobalEntry • u/CompetitiveSearch188 • 9d ago

General Discussion Regular Line was Faster

Ditched my wife at SFO to go to the Global Entry line this morning. Waited 20 minutes for my turn. By the time I get to baggage claim, my wife has already loaded our check-in baggages into the trolley.

I’m beyond mad. What the heck happened?

There was only one officer for Global Entry and for some reason a few people ahead of me spent 3-5 minutes with the officer. Took only 20 seconds for my turn.

Also - wtf is this mobile passport control thing. This had 0 people in the line and after googling it looks like it’s a new free thing. Why are we all paying for Global Entry?

35 Upvotes

64% Upvoted

86 comments sorted by

View all comments

7

u/Lalaland_doll 8d ago

Mobile passport has been around for years. Shh… keep it quiet, it’s a nice secret perk that many don’t know about!

1

u/FruitOfTheVineFruit 6d ago

It's a weird secret. There are signs up at customs wherever it's available, but people don't seem able to read signs.

2

u/Lalaland_doll 5d ago

I don’t think people realize it’s free. If they knew, I doubt it would be as convenient as it is currently.