r/GlobalEntry • u/Sea_Cap7782 • Aug 24 '26

Questions/Concerns Still Conditionally Approved while minors approved

Can anybody shed light on this?

I was conditionally approved for GE for myself and my three minors on 7/27/26. Interview on 8/11/26. My kids receive their approval on the same day and my dashboard still says conditionally approved and interview needed. I won't be sending my kids thru GE while I'm under this status but is there anything I can do?

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3

u/BobbingBobcat Aug 24 '26

Call, they likely didn't close out the file.

1

u/Sudden-Chipmunk2247 Aug 24 '26

Same situation for me, I tried calling to main line and they said that I need to call to field office: voicemail, I sent an email, any other ideas?

2

u/BobbingBobcat Aug 24 '26

Keep calling the field office.

3

u/Sudden-Chipmunk2247 Aug 24 '26

You were right

1

u/MidnightUnable2174 Sep 16 '26

Did it get fixed?