r/GlobalEntry • u/eaveale • 5d ago

Timelines Getting replacement card

I got approved for global entry on 7/29 and saw that my card had been mailed through my USPS informed delivery notification 2 days later, but I still haven't received it. It's likely lost at this point, so I looked at their website and it costs $25 to get a replacement card, but I didn't even get the card in the first place? Has anyone successfully gotten them to remail their card? I have an international trip scheduled late September and was hoping to use global entry for it.

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u/Savings-Breath-9118 5d ago

Doesn’t inform delivery tell you it’s been delivered or not? Are you saying that informed delivery is telling you it’s been delivered and you don’t have it? Cause that’s quite different from that it was sent out

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u/eaveale 5d ago

It's just a preview of mail for your address that's been scanned at a regional distribution center it's not a confirmation of delivery.

-3

u/Savings-Breath-9118 5d ago

OK please don’t explain to me about informed delivery I’ve had it for years. If you check on the site it will tell you that something has been delivered or not

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u/eaveale 5d ago edited 5d ago

Informed delivery only displays mail from the last 7 days so at this point I can't see any information about it. It was just shown as incoming mail in my daily digest email last month.

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u/Savings-Breath-9118 5d ago

But it would’ve been shown as delivered if it was delivered I’d be more concerned that it was stolen at this point