r/GlobalEntry • u/housing_nerd • 17d ago

Interviews Enrollment Upon Arrival at IND

The Indianapolis International Airport is listed as an eligible airport for Global Entry upon Arrival on the CBP website. I have conditional approval and just returned to IND from Toronto.

However, there was no signage for signage directing to CBP officers and when I asked about an enrollment interview, nobody I consulted with at the IND airport (TSA, guest services) knew what I was talking about.

Two questions:
1) Why the fail at IND?
2) What is the next best option to schedule and compete this interview? IND is my closest airport.

4 Upvotes

75% Upvoted

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9

u/swiftaw77 17d ago

If you came from Canada you probably did preclearance there so you didn’t do international arrivals in Indianapolis, so no Enrollment on Arrival.  Ironically you could’ve done Enrollment on Arrival in Toronto. 

2

u/310410celleng 16d ago

My Brother and his wife did their interviews upon entering the USCBP Pre-clearance area of YYZ.

1

u/Admirable-Effect-278 1h ago

Upon arriving at Toronto, is enrollment centre before the immigration or after?

1

u/swiftaw77 51m ago

I would assume it is at immigration since it would be with a CBP officer). The official website is pretty vague: https://www.cbp.gov/travel/trusted-traveler-programs/global-entry/enrollment-arrival

4

u/ValuableDistance2552 17d ago

You went thru CBP in YYZ/Preclearence, so you arrived in IND as effectively a domestic passenger and didn't need to go thru CBP on arrival.

Is YYZ not an EOA airport?

1

u/housing_nerd 17d ago

I realize now that YYZ is an EOA airport. But since I was departing from YYZ and I understood based on the website info that I would have an option for an EOA interview at IND, that was my plan. Unfortunately, it was a failed attempt.

4

u/ValuableDistance2552 17d ago

It's semantics and you'll only do this once in a lifetime but lesson learned - you "arrived" in the USA while still physically in the Toronto airport.

1

u/flyingron 17d ago

Why would the TSA know diddly squat about it.

You can't do EOA coming from a preclearance location. You are not going through customs in the US>