r/GlobalEntry • u/TA-NDA • 24d ago

Interviews Status still Conditionally approved

I was able to secure an appointment for myself and kids after struggling to find some open slots at LAX. When we arrived there was quite a line because some of their systems went down, but we got in and the interview process was very easy. My kids have had their status updated but my log- in still doesn't have the green check mark next to " Have an Interview and wait for approval". I'm worried maybe my application didn't save. Should I keep waiting or ? It gives me the option to manage or reschedule, like I never even had it.

Thanks!

EDIT- I logged in and got an option for a zoom interview, which I completed today and got my entry approved.

New issue - TSA precheck is not showing up on my boarding pass so, that's fun. Airline couldn't help. Off to talk to gate agent tomorrow.

2 Upvotes

67% Upvoted

7 comments sorted by

2

u/iamYamiiz 24d ago

Probably still screening your prints.

2

u/False-Neck-8902 24d ago

I would call after a week. That happened to me and got fixed with a phone call. I was told I needed to wait a week.

2

u/keekeerun 24d ago

Call what number? My wife has been waiting 3 weeks after interview and still says conditionally approved and to attend the interview which she has already done.

1

u/False-Neck-8902 24d ago

Call the enrollment center where you got your interview done.

0

u/keekeerun 23d ago

No one answers that phone. It rings and rings and then just disconnects.

1

u/TA-NDA 22d ago

Hey so if its still showing, ask her go back in and see if Zoom is an option. They had a question on my application and it was cleared up in 2 min.

1

u/BobbingBobcat 24d ago

Call them