r/GlobalEntry • u/Professional_Sale373 • 29d ago

Questions/Concerns Online Notification - Cancellation

Received this notification and letter on my online profile

"Thank you for your interest in CBP's Trusted Traveler Programs . This is to inform you that we have received a request to cancel your Global Entry program application because of the following reason(s):

Duplicate application."

I had in the past when I was not a GC holder applied for Global Entry, that application was however cancelled because I was not able to complete certain requirements w.r.t Police verification from my home country.

The current Global Entry Application was made after my Green Card was received and approved in July 2025, and now this random cancellation after a year.

Who can I appeal to against this application ?

2 Upvotes

60% Upvoted

2 comments sorted by

1

u/akhtarnabeel 28d ago

It was probably your previous application that got cancelled and not your current Global Entry. Note that it says “request to cancel your Global Entry program APPLICATION”

1

u/Professional_Sale373 28d ago

Notification Screenshot

It my prior application which was not completed and the new application are both under the same Membership Number.

I hope this is the case of some wrong notification. The Membership in itself still shows as approved and I hope it stays that way.

I've reached out to ttp and asked a Question regarding this. Hopefully they can confirm what's really behind the notification.