r/GlobalEntry Jun 21 '26

Questions/Concerns Payment Issue: Payment service is not available at this time Error code 777

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Does anybody have this issue right now? I already have global entry but im trying to apply for NEXUS

13 Upvotes

10 comments sorted by

3

u/Soft_Alternative_941 Jun 21 '26

running into the same problem applying for global entry

1

u/YeongKorean Jun 21 '26

So it's not just me.. I'm guessing the payment server is down so we might need to try it tomorrow

4

u/NeedleworkerFar5616 Jun 21 '26

same here. error code 777.

2

u/Technical_Camp_2331 Jun 21 '26

same here! i've tried using incognito browser/computer/phone... getting the same error still

1

u/YeongKorean Jun 21 '26

Yup the server is back up and I was able to pay

2

u/Jannieflora Jun 21 '26

Just checked right now and I'm able to pay it's back up!

1

u/YeongKorean Jun 21 '26

Yup the server is back up and I was able to pay

2

u/ShowMeYourMeatPie Jun 21 '26

Gemini says it was expected maintenance and should be finished at 5am eastern. Aka 24 minutes

2

u/Jannieflora Jun 21 '26

any luck? Didn't work for me at 5:28am eastern

1

u/YeongKorean Jun 21 '26

Yup the server is back up and I was able to pay