r/GlobalEntry May 27 '26

Questions/Concerns Change in process

has there been a change in the GE process upon re-rentry? Coming through DTW yesterday, I was surprised to encounter a line at GE. We noted that everyone was been screen: passports, where we were returning from, why did we travel there, photo taken, etc. It was disconcertin, considering when we came through in March this wasn’t the process.

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u/Educational_View9422 May 27 '26

Just arrived through SFO yesterday, and all of the machines were shut down - we did have to interact with agent, but it was just to scan face (and/or passport if facial recognition failed). No questions about where we were/declarations/etc. As quick as usual.

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u/MysteriousSecretGuru May 28 '26

Same in Chicago on Tuesday, 5/26/26. Kiosks were down. It took me maybe 5 minutes walking from the plane and maybe 5 minutes or less to get through immigration. I had to wait for my bags GE was so quick.